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T21 Training & Development
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Great Sales Training that unlocks potential & inspires excellence
Great Sales Training that unlocks potential & inspires excellence

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It’s Sunday night. Strictly’s on the telly downstairs and I’m up in my home office finishing off a couple of things ahead of what’s likely to be another incredibly busy week. We’ve just finished our online training guide for the new Humax Eye HD Cloud…
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I was delighted, thrilled, overjoyed, shell-shocked and yes, a little bit chuffed last week when it was announced by TV’s Bob Mills that our clients retra and ourselves had been voted joint winners of the ‘Best Industry Training/ Trainer’ category at the…
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Customers are changing and the ways in which they are buying are very different from a decade ago. T21 managing director Paul Laville gives us his thoughts on why sales staff must adapt to the challenges and understand what it is that motivates buyers today
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Can you imagine a world without training?
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Timewasters in your store? How dare they!

You spend a fortune trying to entice customers into store, so don't ignore them when they come in. Even if they're not buying there and then, a good experience will mean they'll return when they're ready, or recommend you to a friend.
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