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CloudAgents
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contact center call centre
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Talking about Consumer and Corporate responses on Technology Innovations at today's Marketing and Technology Conference (with Gergely Marosi creative director, MITO / David L. Papp CEO, Comforce / CloudAgents / Timea Schlegl Communications and COO, IVSZ / Dr. Iván Székely social informatist, CEU Research Professor, BME Professor)
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10/26/16
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Our client, one of the world's largest food companies, has recently scored our company 99.40% on an overall quality of service independent audit. The evaluation addressed the customer-centric approach, quality of customer relations, professionalism, problem solving, precision, handling of customer and product information. Congratulations to our colleagues for this outstanding performance!
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We are proud to announce that CloudAgents has been shortlisted as a finalist at this year's CEE Shared Services and Outsourcing Awards in the most unique services provider category. Winners will be announced at the Award Ceremony which will take place on February 4, 2015 in Warsaw

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Happy Holidays from all cloud agents around the world!

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CloudAgents is one of the two presenters in New York City @ CoInvent NY Startup Happy Hour. See you Tonight! http://coinvent.co/events/libation#exhibitors

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CloudAgents' parent company, COMFORCE Zrt has recently chosen as a 2015 Red Herring Europe Winner and also got invited for the Top 100 North America, which will celebrate the Top 100 Privately Held Tech Companies in San Diego, June 1-3, 2015 http://www.redherring.com/events/red-herring-europe/2015-winners/

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Our colleagues are currently working from 36 countries and representing more than 40 languages
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CloudAgents' parent company, COMFORCE Zrt, a leading provider of cloud-based contact center services in CEE region, is proud to announce that it has successfully completed all necessary requirements today, associated with the Payment Card Industry Data Security Standard (PCI DSS) designation. Proyet Consulting has issued a Certificate of Completion of the PCI DSS compliance assessment tasks, which allows COMFORCE Zrt. to be recognized by the major credit card brands as a PCI-validated Service Provider.
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Experienced contact center industry professional joins Comforce/CloudAgents in Director of Operations role. Ildiko Baji has more than 20 years experience in managing different profiled contact centers, including ING TeleCenter, Citibank Sales by Phone, MKB Contact Center, Cetelem Bank Direct Sales. Outside of the banking sector, she spent five years at the largest regional shared service center, Transcom Hungary as a Business Manager responsible for Back Office Operations, After Sales Services, Technical Help Desk, Customer Services and Information Lines.
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