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Portland Prime
Today 11:30 am – 10:00 pm
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121 SW 3rd Ave Portland, OR 97204
121 Southwest 3rd AvenueUSOregonPortland97204
$$Restaurant, Steak House
Steak House
American Restaurant
Today 11:30 am – 10:00 pm
Monday 11:30 am – 11:00 pmTuesday 11:30 am – 11:00 pmWednesday 11:30 am – 11:00 pmThursday 11:30 am – 11:00 pmFriday 11:30 am – 12:00 amSaturday 11:30 am – 12:00 amSunday 11:30 am – 10:00 pm
Portland Prime features the freshest Northwestern seafood available, prime steaks and chops, pastas, wood-fired baking oven specialties, hearty soups, creative salads, signature burgers and sandwiches
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Review Summary
31 reviews
5 star
12 reviews
4 star
6 reviews
3 star
4 reviews
2 star
5 reviews
1 star
4 reviews
Polished steakhouse with private dining rooms & a lounge, offering live jazz & vintage cocktails.- Google
"I ordered the truffle mac & cheese as a side."
"Once the waitress came to serve us my husband said he would like the prime rib."
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Kim M. Clark, OD's profile photo
Kim M. Clark, OD
a month ago
A very disappointing meal and perfunctory service. With a 6:30 reservation and a 5 minute early arrival, our meal was at last served at 7:35. (And no, we were not indecisive patrons.) 12 - 15 minutes after placing the order, the server returns to announce that our meat selections were not available. By the time we received our 2nd choices, the meat was at best warm - parts of the steak were actually room temperature. Our server, although congenial in nature, did not seem to be fully invested in her duties or commitment to service and detail. Our first and last trip to Portland Prime. For the prices this establishment commands, I would have expected are better product and service. In this man's experience, your money is better spent at Ringside or Ruth's Chris.
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Ron TazMan's profile photo
Ron TazMan
2 months ago
Great food and with a GoupOn a reasonable price. We had the Brie, Onion Soup and seafood fettuccine. Desert was marionberry cheesecake YUM. They have a new chef maybe the food has gotten better?
Bruce Mitchell
8 months ago
My wife and I searched many websites but settled on this place because our Hotelier recommended it. The decor is that of a late 70's steak house. Lots of dark wood, booth and freestanding seating with glass dividers. The kitchen has an open window into the dinning room but I don't think the staff realizes that you can hear everything they say and the conversations my wife and i were able to hear were not exactly what we came for. You have to have a key code to use the restroom and unfortunately I was not told in advance so i had to find someone to tell me how to get in. Since there was a key code you would think the restroom would be immaculate, it was not. No tissue in the holder but a roll left on top of the dispenser. The walls were dirty and spotted, mirrors dirty as was the counter. Really not what I expected at all. My wine was served in a dirty glass with a glob similar to spit running down a wall on the underside of the base. when I asked that it be replaced my wine was poured into a clean glass or the glob wiped up it was really hard to tell. Since the wine comes in a small decanter I would have thought a fresh glass was in order, at least an apology or maybe not charge for that glass. I ordered the wedge salad which was a dated presentation and the plate had gray stains on the edges. It was cold and went well with the three slices of bread that were served to the table. I ordered the larger 10oz filet and a baked potato. The baked potato was old and the butter did not easily melt. The steak was cooked to order and the seasoning was good but the beef itself did not have much flavor. My wife's meal was a caesar salad which was cold and crisp but no croutons and not special. Her steak was served with mashed potatoes and charred asparagus but the steak was cooked to order. The doughnuts we ordered for dessert were terrible. My guess this item was simply frozen biscuit dough cut up and fried and dusted with sugar. Unfortunately the biscuit dough must have been old. The chocolate was nasty and the vanilla sauce pasty. The kitchen had accidentally dusted our order with flour instead of powdered sugar which we found out since we could hear everything they had to say in the kitchen about it. Needless to say hearing the staff laugh and carry on about the food we were about to receive is never good. And then hearing the announcement to the other staff that they could have some doughnuts not good. The lady who waited on us was sweet and by her statement new to the restaurant. When purchasing a $50.00 steak I expect fantastic service. The service was okay but the server asked before she picked up every single dirty plate or glass, often interrupting our conversation. "May take this", really? It is dirty and empty just take it. But over and over again she asked. This was a special night for my wife and I and this restaurant really ruined our evening. No I did not complain to the management, and no one asked us how our evening was. Our bill with tip was $240.00. I was shocked at the handling of the dirty wine glass. I would not have complained anyway since I was trying to salvage what was supposed to be a special night. Trust me this restaurant is not a good way to spend your money. It is a dieing business in my view and with all of the great restaurants in Portland do not waste your time here.
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Greg Abbott's profile photo
Greg Abbott
a year ago
Biggest surprise is that Embassy Suites is willing to have their name associated with this restaurant. They beat Dennys, Shari's, and probably even Elmers but only the prices are in the same class as City Grille, Morton's, and Ringside. Bartender doesn't even know that Sazerac is a brand of rye whisky despite listing a Sazerac cocktail as a specialty of the house (how do they make a Sazerac cocktail without Sazerac whisky?). Ribeye steak was full of gristle and fat and they couldn't manage to cook it medium-rare despite two tries. Then they list Long Island Iced Teas on the menu at $11 - a bit pricey for most places but within upper range. Problem is they charge you $15 each and, despite being told of the discrepancy 3 weeks ago, they still do it, suggesting that they are deliberately trying to deceive their customers. Enough other minor problems that waitress tried to get manager to just comp the bill - he comped part of it but even then tried to charge more than he said he would. Ended up having to use $60 Groupon voucher for $35 bill - and they wouldn't extend the expiration date of the voucher so I could use the full value later nor would they credit the unused portion towards my server's tip. The food was mediocre; they nickel and dime you every way they can; and they try to appear to be a much higher class restaurant than they are capable of really being. None of this would have happened at Ringside and if it somehow did, they would have immediately comped the whole ticket; extended the expiration date on the Groupon voucher, and begged me to come back and give them another chance - none of which Portland Prime did. Look for this place to be out of business within a year. Pass these folks right on by - you won't be missing anything and at least they won't be ripping you off.
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Scott Cowan
a month ago
Service was great! Patti staged the meal perfectly. Downside was the food. Calamari was wonderful, but the $45 rib-eye was so tough it was hard to cut and near impossible to chew. It was cooked medium-rare, which was as requested, but a horrible piece of meat. If I can get a good rib-eye at costco, why cant they? The other meal was the prime rib. It was 20% fat, so much less meat that expected, and also very tough. Rind was tender and good flavor, but the middle of the cut was very tough. Took forever to chew. With all the choices in PDX I doubt I will return.
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Robin Cotherman
4 months ago
We were there before 6:00 and ignored. Finally at 6:20 we were seated but not given a menu. We finally got up to leave and were talked into going back to our table where at 6:25 a waitress asked if she could get us something to drink. I ordered a glass of house wine and my husband asked for water. At 6:30 we were still siting empty handed. We had tickets to a concert at the Moda Center for Fleetwood Mac that evening starting at 8:00. Considering the lack of service we were experiencing..WE LEFT. There was no way we could enjoy ourselves under these conditions. Obviously we were not going to get our meals in a timely fashion. The frustrating part is that we had already paid for our meal with a certificate purchased from Travelzoo which expires Nov. 30. We drove from California to enjoy this special weekend. I am very disappointed with Portland Prime in every way. We had a terrible experience! I can not recommend this restaurant to anyone.
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Jaclyn Williams's profile photo
Jaclyn Williams
a year ago
My husband and I decided to go on our monthly date night last Friday. We arrived on time for our 8:30 dinner reservations. It took them 15 mins to seat us and the restaurant was not even full. Once the waitress came to serve us my husband said he would like the prime rib. We were told that you were sold out… Then he asked to order the rib eye but that was also sold out. My husband started to laugh because he thought the waitress was joking but she said she wouldn’t joke about something like that. So, reluctantly he ordered the filet mignon at the suggestion of our waitress. How is it that a steak restaurant is out of pripe rib and rib eye on a Friday night? Shortly after we placed our order we were served 3 slices of bread. After that the clock just kept on ticking and ticking….The bus boy walked back and forth a few times and my husband pointed out that he kept staring down my shirt. At one point he must have realized that my husband noticed what he was doing so he asked if we wanted some more bread. We said yes because we were starving. We had been sitting there for 35 mins and still did not have our soup or salad and my water glass was never refilled. Then 10 mins later (45 mins after our arrival) our waitress came and brought us some lemon sobet to clean our pallet. My husband asked why we were served sorbet when we hadn't even had our soup or salad yet. She seemed surprised by his comment and said she’d go see what’s going on. She also asked if we wanted more bread. I told her that we had already asked for more bread 10 mins ago. The bus boy then came back by with the bread and said “sorry, I spaced it.” We were sitting next to the kitchen and I overheard the waitress telling the kitchen staff that we “claimed” we didn’t get our soup or salad. The way she phrased it and her tone of voice was almost as if she didn’t believe us but I just shrugged that off. We finally got our soup and salad. The clam chowder was extremely thick. Almost to the point that one wouldn’t want to eat it. It was as if it had been sitting out all day and allowed to thicken too much. The lettuce in my chopped salad was very soggy. The tomatoes were mushy and not ripe. At this point I started laughing and told my husband that I felt like we were on a hidden camera show that watching to see how much we would take before saying something. Finally, after being there for an hour, our food arrived. Neither one of our steaks were hot, they lacked flavor and were tough. This is not what I expected from an award winning steak restaurant. I ordered the truffle mac & cheese as a side. It seemed as if plain noodles had just been topped with some white cheese and nuked in the microwave. The string was cheese and after two bites I quit eating. I also had a some zucchini with my meal that was nearly raw. I’m all for cooking veggies the least amount possible so that I gain benefit from the nutrients but it was not edible. We ended up leaving pretty much all of our food on the plate and asked for our check. Our waitress brought it out but did not apply the groupon code. I reminded her that we had a groupon and then she asked me to see it. I then had to remind her that I showed it to her when we got there (because my phone was about to die) and that she wrote it down on the back of her notepad. On a side note, they also forgot to apply the groupon to the table behind us. She apologized and fixed the bill. She asked if we wanted a free desert and my husband said no because he assumed that we would have to wait another 20 mins for something that didn’t taste good…. But it old her we would take it to go. I ordered the strawberry/apple cobbler which I ate the next day and to my surprise it was very good. The bread that came before our meal and the glass of wine that my husband had were also very good. Our bill was $85.00 minus the $60 groupon so the total was $25.00. I was tempted to just tip her off of the $25.00 but I couldn’t bring myself to be that rude. However, I did only tip her 10% of the $85.00.
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Meghan Goering's profile photo
Meghan Goering
8 months ago
Terrible service. When we walked in for lunch, the place was empty and we had to wait a while for a host. When the host finally came, he rudely tried to correct me on our head count. We had to ask twice to get waters and extra silverware. Overall service was slow despite the empty restaurant.


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