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Up and Running In Dayton
Running Store
Today 10AM–7PM
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6123 Far Hills Ave Dayton, OH 45459
6123 Far Hills AvenueUSOhioDayton45459
Running Store, Fashion
Running Store
Fashion
Shoe Store
Sports Equipments
Today 10AM–7PM
Monday 10AM–7PMTuesday 10AM–7PMWednesday 10AM–7PMThursday 10AM–7PMFriday 10AM–7PMSaturday 10AM–5PMSunday 12–4PM
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4.4
20 reviews
5 star
16 reviews
4 star
1 review
3 star
No reviews
2 star
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1 star
3 reviews
"Educated staff and wonderful selection of shoes."
"The best place in town for buying running shoes."
"Fantastic service, well educated sales associates and a quick in and out time."
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Heather C's profile photo
Heather C
2 months ago
Very helpful employees, they were kind and patient with my daughter to find a great shoe for her issues. Spent over a month waiting for the right size that was "definitely coming in soon" after taking home a pair that were a bit too snug. Lost our earned "reward $'s" (aka we spent a lot there already) and the people working have no power to help. Really disappointing experience
Response from the owner - 2 months ago
Heather I'm sorry about your recent experience. Please contact us at info@upandrunningindayton.com and we will have a manager contact you. Our intent is never to make a customer mad or disappointed. We do appreciate your business and hope to earn you back as a customer.
Kyle Knepp's profile photo
Kyle Knepp
a month ago
They fitted my feet! I tried on maybe 8 different shoes and they found the perfect pair. They measure your foot then watch you run to determine different things (eg. I over pronate when I run, whatever that means). They know what they are doing here. And their prices for shoes seem comparable to big chain stores.
Response from the owner - a month ago
Thanks for taking time to leave a review Kyle! Glad we could help you out, thank you for shopping local!
Chelsea Wilson's profile photo
Chelsea Wilson
3 months ago
Staff was very helpful. They allow you to try out the shoes by walking outside or running. Very patient staff and friendly. I love both pairs of shoes I got from there.
Response from the owner - 3 months ago
Thanks Chelsea for taking time to leave us a review. We are glad you had such a great experience, thanks for supporting our local business! Enjoy those new kicks!
pgaddie18's profile photo
pgaddie18
8 months ago
Was greeted by very helpful, knowledgeable and friendly staff. Wasn't pressured into anything and was fit with the best shoes for me that happen to be on clearance! :) I will definitely be going back!
Response from the owner - 8 months ago
Thank you for taking time to share your experience! Thanks for shopping local, look forward to helping you again in the future!
Hannah Foster's profile photo
Hannah Foster
a week ago
Excellent customer service and products. Staff really care about the individual and proper equipment. They measure you thoroughly, starting w/the bare foot.
Response from the owner - a week ago
Thanks Hannah for your review and for supporting our local business! Best of luck with your workouts!
Evan McDowell's profile photo
Evan McDowell
6 months ago
Just went in for the first time to get a new pair of shoes and was instantly greeted and asked what I was looking for. An associate brought me over to the shoes and began their fitting process to test my arches, both sitting and standing to get the best fitting shoe for me. It was clear the staff was knowledgeable on the subject matter and as a veteran runner it was refreshing to talk to someone who could fit me with the riget shoe. She brought me out 3 pairs of shoes, after asking my usual mileage and pace of running, so that I could get a good feel of all the options for my neutral arch and longer distance training. I never felt pressured into buying and felt more confident with my choice leaving that I would have doing it alone. Glad I could support local business over a large chain as well.
• • •
Mike Jones's profile photo
Mike Jones
7 months ago
Ordered shoes on 06/03/16. Paid for shoes that day. Waited patiently for the shoes to arrive. Finally on 06/18/16 the shoes were delivered. Was excited until I opened the box and seen that they sent me the wrong color shoes. Pulled my receipt out of my wallet to verify and the receipt had the correct color on it but the shoes that were sent were the wrong color. Called the store multiple times over this past week and was told that the shoes shipped. I live within 30 miles of the store and it took 6 days after they supposedly shipped. At this point I am totally unsatisfied with my experience with Up and Running. At least someone could have verified the correct color before shipping the shoes. We'll see how long it takes for Up and Running to make it right. I sure hope they go the extra mile and get the correct shoes delivered in a timely manner.
• • •
Response from the owner - 7 months ago
Matthew, thank you for sharing your review on multiple platforms. We would love to discuss the situation further if you have time for a phone call or email. You can reach Susie at either 937-432-9210 ext 103 or by email to susie@upandrunningindayton.com. We do apologize for this situation as we pride ourself in customer service. We hope you will contact us or send us your phone # so we can contact you to make sure you have the proper footwear in a timely manner.
Catherine George's profile photo
Catherine George
2 months ago
Educated staff and wonderful selection of shoes.
Response from the owner - 2 months ago
Thanks Catherine! We appreciate the time you took to review your experience at Up and Running. Thanks for supporting our locally owned business.

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