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Newpark Resort | Hotel & Convention Center
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1456 Newpark Blvd Park City, UT 84098
1456 Newpark BoulevardUSUtahPark City84098
(435) 649-3600newparkresort.com
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3-star hotel
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Booking links sponsored. $162 incl taxes & fees
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Review Summary
4.1
63 reviews
5 star
92 reviews
4 star
55 reviews
3 star
24 reviews
2 star
11 reviews
1 star
4 reviews
Modern quarters, some with full kitchens, in a multi-purpose complex with a pool & free WiFi. - Google
"Utah good rooms bed in strange location in room good food around the area"
"As far as the staff service level, it was a five star resort."
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Staci Durand-Ponce's profile photo
Staci Durand-Ponce
2 months ago
We loved our room, beautiful view and nice staff. Close to great food and fun shopping. Free concert in the park on Thurday evening. Music was great.
Response from the owner - a month ago
Staci, Glad you were able to enjoy the Free Thursday Night Concerts; the room and our staff. Hope to see you back soon. Enjoy the Journey, Chris Eggleton, General Manager
Angie Simmons's profile photo
Angie Simmons
2 months ago
Beautiful hotel but not great for work trips. Some of the hotel policies are a little crazy, like them charging you for your first night stay when you make your reservation, or their cancellation policy being eight days out. Unheard of! Also, all the rooms are adjoining to another room, but they aren't double-doors so it's like staying at a relative's house with only one door in between you and the other people. You can hear everything. Not great unless you want both rooms, then it would be awesome. I was pretty grumpy about the policies mentioned above when I arrived, not very subtle about it, and the hotel staff was extremely nice and accommodating and went out of their way to make my stay comfortable and enjoyable. They even put my receipt under my door (which they normally don't do - you have to go to the front desk or have it emailed) just because I made a passing comment about the inconvenience in my grumbling. As far as the staff service level, it was a five star resort. As long as the room layout/adjoining situation and the hotel policies about cancellation and booking were understood, I might recommend this hotel. I might even stay there again, just maybe not for work where I need to have one room and get a good night's sleep and get up early without knowing who was in the other room. Like I said though, the hotel décor was beautiful and the staff were excellent.
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Response from the owner - 2 months ago
Dear Ms. Simmons, Thanks for your remarks on our property, the accommodations and the staff. I am particularly thrilled to read that the staff went above and beyond to make your stay as comfortable as possible. Please note that we do have several Suites that do not have adjoining rooms to alleviate that concern - just ensure that you communicate the request in advance so we can make every attempt to accommodate it. Regarding, the policies, you are correct that they are atypical especially when compared to a brand hotel chain. But as a boutique condo-hotel, we have actually more lenient polices than most in our market, which typically included full payment at least 30-days out and no-refunds. We initially had this policy too, but in time we have adapted to guest feedback like yours so thank you again for your remarks. Anyways, we would love to welcome you back in the near future. Enjoy the Journey, Chris Eggleton, General Manager
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Todd Johnson
4 months ago
This property is amazing! The suites are massivly impressive; and the private deck hot tubs have sparked the idea of needing one at home. Parking is easy and great restaurants are within easy walking distance. This is becoming our Park City location of choice!
Response from the owner - 3 months ago
Mr. Johnson, Thanks for your remarks. We love that you continue to find many aspects of your travel experiences at Newpark so perfect for your Park City adventures. See you soon. Enjoy the Journey, Chris Eggleton, General Manager
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Kat Archuletta
3 weeks ago
Loved this hotel!!! Jacuzzi on balcony was amazing, great fireplace and views! Will stay here again, highly recommended!
Brandi DeMars's profile photo
Brandi DeMars
2 months ago
Had a serious mess in room from previous people staying in our room and was told it would be cleaned right away the next day and couldn't switch our rooms to being fully booked. So we were nice about the situation when most would probably loose their lid about how serious the mess really was. We were gone most of the day and came back to our room that had the sign that it was "cleaned" and the issue was still there... So we called back down for cleaner to be brought up and we would clean it our selfs and the house keeper came up with only rags no cleaner and no smell of cleaner after she "cleaned" the mess up. I am giving 3 stars because it is a beautiful hotel the front desk girl the night of the issue helped us as much as she could with it being late and for the nice restaurant devices below. They gave us "13%" off our stay which was not very much and proves being nice about a serious issue gets you no where. For what we paid for the room we expected the situation to be handled a little better especially for how calm we were about it. If handled better I would give 5 stars hands down.
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Response from the owner - a month ago
Dear Ms. DeMars, Thank you for the remarks. I know that the Front Office Manager was able to reach out immediately offline to see how we can remedy the mistakes. We will continue to improve building on your feedback. When we fail, we do feel badly and I am very sorry for your experiences. Regards, Chris Eggleton, General Manager
Alpine Cowboy's profile photo
Alpine Cowboy
a month ago
The Newpark Resort couldn't be more perfect. Michelle at the front desk got us checked in early after a long red-eye which was awesome and our room couldn't be better. I come to Park City 3-5 times per year for work and with family and this is by far the nicest accommodation we have stayed at yet. Perfect for families especially with a full kitchen (including range); a stones throw to whole foods (literally) and the rail trail right out the back. I'd give it six stars if I could.
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Response from the owner - a month ago
Dear Alpine Cowboy, Thanks for the comments. Appreciate the feedback and will thank Michelle "Chelley" tomorrow. See you again soon. Enjoy the Journey, Chris Eggleton, General Manager
Nicole Rhoads's profile photo
Nicole Rhoads
5 months ago
Took my kids for a quick fun trip. Staff was wonderful, the rooms were nice and clean and the heated pool was great! The location was perfect too. We will be staying here again for sure
Response from the owner - 5 months ago
Ms. Rhoads, So happy that our team, property and location could become 'the place' for you and the kids. We welcome you back anytime. Consider joining Destination Delivers, our complimentary loyalty program where we offer exclusive perks at Newpark Resort and at a network of 45+ other properties in the United States. Enjoy the Journey, Chris Eggleton, General Manager
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Cecilia Haedo
4 months ago
The hotel is really nice located. Lots of restaurantes and other shops. The rooms was nice, the fireplace gave it a nice touch. The pool area is really nice. It would be nice to have breakfast included.
Response from the owner - 3 months ago
Thanks for the feedback, especially about breakfast. It helps us determine what guests are interested in seeing from us. With four independent restaurants in the hotel, two offering breakfast, we may be able to see what partnership can be arranged to offer a breakfast included rate in the future. But if I am honest, when we explore such rates/packages we have found the quality of food for the price paid (buried in the rate) just isn't satisfying - literally and figuratively. And with kitchenette and/or well-equipped kitchens in every room, travelers can choose to eat in or dine out. We also have 5+ coffee shops within walking distance. The power to choose is one of Newpark Resort's key advantages in Park City. Regardless, thank you again!! Enjoy the Journey, Chris Eggleton, General Manager

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