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V12 Software
Internet Marketing Service
Today 9AM–12PM
2,802 followers|136,671 views
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4040 Moorpark Ave #128 San Jose, CA 95117
4040 Moorpark Avenue #128USCaliforniaSan Jose95117
(650) 284-0497v12software.com
Internet Marketing Service, Advertising
Internet Marketing Service
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Today 9AM–12PM
Saturday 9AM–12PMSunday ClosedMonday 8AM–5PMTuesday 8AM–5PMWednesday 8AM–5PMThursday 8AM–5PMFriday 8AM–5PM
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4.6
16 reviews
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1 star
1 review
"I would and have started recommending them to other professionals in my area."
"V12 support staff is customer-service oriented, competent and dynamic."
"I wanted to congratulate you for the quality of your services."
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Elliot Sadd's profile photo
Elliot Sadd
7 months ago
John is our rep for V12 Software, he has always responded quickly to our emails, phone calls, and immediately complied with all of our requests. He has excellent customer skills to help you in any way needed. Our website is now awesome and more interactive. We have already received a lot of feedback from it. Lara and Adam have been extremely helpful as well in building our website and technical support. V12 has a friendly support team which are available at all times to answer any questions we may have. We are extremely pleased with everything and so glad we went this route instead of the other car dealer options that were out there. Thank you for all of your help to us!
• • •
Kenny Medly's profile photo
Kenny Medly
7 months ago
I am very grateful and appreciative for the good and hard work you guys here in V12 Software are doing. I have been impressed with the depth of your skill and warmed by the generosity of your welcome.
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David Brown
10 months ago
V12 is the greatest automotive software available, it takes care of everything! The support staff is always cooperative and very experienced! I can recommend that every used car dealership takes advantage of this company! Thanks!
Necy Smith's profile photo
Necy Smith
9 months ago
I want all of you to know how much I have depended on and appreciated your service. I would also like to thank all the staff members who have supported me during the past three weeks, whose skills and qualifications I have very much appreciated.
Response from the owner - 9 months ago
Necy, We appreciate your review. Thank you Warren
Jad Ashton's profile photo
Jad Ashton
5 months ago
Steve was great! He was very competent and knowledgeable. The information he provided was very helpful! I appreciate the time he spent with me in my store! You guys are awesome!
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John Darby
10 months ago
V12 support staff is customer-service oriented, competent and dynamic. The website platform is user friendly and simple, and tech support response is immediate and concise. I am pleased with the quality of your professional employees and their expertise and commitment.
Response from the owner - 10 months ago
John, taking the time to write a review is the best compliment ever. We'll make sure we'll raise the bar even higher.
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Sara Dorson
10 months ago
V12 always provided great service. Most recently, Lara did her best to help me out with a data issue. She's competent, helpful, and always available. Thanks to Lara and all the great staff at V12!
Response from the owner - 10 months ago
Thank you. Our entire team is here to support your success.
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Austin Williams
9 months ago
I wanted to congratulate you for the quality of your services. I really appreciated your availability, your responsiveness, your sense of initiative and, to top it all off, your friendliness.
Response from the owner - 9 months ago
We do our best to improve our services everyday. We appreciate when we get the appreciation of our clients over reviews like yours. Thank you.

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V12 Software

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Craigslist is starting to charge $5 per post for Motorcycles and RVs ads posted in the US.
If you're not using our services to post in these categories, it is time for you to find out why so many dealers are.
Get the most of your Craigslist postings.
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Make an irresistible offer…you don’t need lower prices, just tell them how much more they stand to gain by purchasing from you.
(Add a 3 months/3,000 miles extended warranty to all of your cars. The number 1 concern of potential car buyers is Reliability)
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Use high quality images…eye-candy goes a long way and adds credibility. These pictures are the first things your potential clients will see.
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What if you could free up time and be stress free?

What if you could improve productivity across your dealership?

What if you gain more time to spend with your costumers?

What if you could stay on top of everything... effortlessly?

Our software allows you to boost the efficiency of your dealership overnight by automating routine, time-consuming tasks and making tedious ones much easier to accomplish.

We take charge of planning your postings based on your priorities, preferences and strategy. Also, we embrace our client's local business environment, analyze their needs and design scalable and measurable interactive strategies of advertising, retargeting and local dominance.

Discover how customised and efficient we can make your automated posting plan by checking this video of Craigslist Autopilot for Car Dealers designed by V12 Software
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Facebook is the largest online social network, with more than 1.5 billion active users. To market your business successfully on Facebook, you need to understand how to make the best of opportunities offered by this blue world. In this article, we want to share with you one common aspect of our clients marketing strategies on Facebook: Setting a clear strategic goal.

It's crucial to have a specific, quantified and measurable objective for using Facebook, and a strategy to achieve that objective. For example, you might decide that your goal is to increase sales generated by Facebook by 15% in the next 8 months. To this end, your strategy strategy might include:

• creating a daily posting habit to produce great content consistently. These posts might contain, for instance, tips to buying a car from a dealership.

• posting photos of your cars. Check our previous post about car photos for more details.

• encouraging users to post their own photos of them enjoying their car- they bought from you- driving.

Defining an objective and strategy gives you direction for your Facebook marketing and a way to measure your success.

We help our clients setting ambitious, achievable goals for their business. If you're new to Facebook marketing or your current Facebook marketing strategy doesn't work, Contact Us!
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As you see this post, potential customers are browsing your website, looking to find some detailed information you might have not provided. In fact, they need someone who can answer their questions in real time with precision. This is why many car dealerships have been adding online chat system. Find out here why we recommend our clients to make this feature available for their visitors!

Live chat gives potential buyers immediate answers to questions they may have, before they consider abandoning your website.

It is fast, effective and human. And it provides a real world sales experience that is more appreciated than any other online channel aside from phone calls.

It helps build a strong long-term relationship, since it shows that your company truly cares about customer’s satisfaction and comfort.

Our Technical Staff will be available to assist you in setting up your Live Chat.
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So many dealers are asking us how to increase their profits.
After analyzing data available to us, we noticed that the easiest way to increase profits was to sell extended warranties, gap and other additional after market products.
If you need a reliable extended warranty company or a reliable gap company, please, call us at (650) 284-0497. We will referred you to one of our partners.
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Use social media marketing…it’s cheap, builds a loyal following and creates a strong brand name.
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Do you need a simple platform to help you:

• Build a strong online presence and maximize your exposure,

• Update your dealership information and your specials on a regular basis to engage clients,

• Check your business contact details is right on the web

• Monitor your online exposure and postings from one point of
access,
• Monitor your e-reputation by collecting everything that is being said about your business, on Yelp, Google reviews, Yahoo reviews, and others Social Networks,

• Make your business show up in search results when people look for local car dealerships or for your available car models.

• In short, do you want to dominate your local market ?

V12 Software will make sure your competitors don’t stand a chance. For many dealers, local marketing is a game changer. A local marketing effort can generate huge sales, when done right.

Our team of local marketing gurus will get to know you, your business, what makes you different from other dealers, and display the right information and image of your dealership.

This video will help you better understand digital solution for car dealers developed by V12 Software.
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Buying a car is a complicated, fearful affair. Every customer comes to your car dealership with a set of fears. The idea that people love making financially demanding purchases is one of the biggest myths in sales.

The problem is that many sales people don’t know exactly how to respond to buyers concerns to assuage their doubt/hesitation.
In fact, the most common customer fears are, mainly:

• Fear of financial loss
• Fear of being overcharged
• Fear of getting a bad used car
• Fear of a first-time experience
• Fear of being disappointed with the purchased car

To help your customers soften these negative feelings, you need to make things as simple and possible. Stress reduces decision making capabilities and makes people feel defensive.

Appease their worries about the quality, durability and reliability by telling them some relevant information: vehicle history, previous usages and repairs, etc.

Put trust signals everywhere: testimonials, your car dealership history, your company culture and values.., trust signals are crucial to conversion success.

You can also tell them some inspiring stories about your company, and you’ll experience the benefits. Storytelling gives you the opportunity to build trust and credibility.

For more customer fears-killing tips and tricks, please contact our Customer Relationship Manager.
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People do business with companies that make them feel the most comfortable. Customers in a store feel safe, because they can actually walk around freely and touch/test products they are interested in, without being forced to buy anything. If you provide your clients with that feeling of safety, you will break down some of the initial mental barriers to purchase.

If your customer service representatives are unsure how to make your customers feel more comfortable with your company, we have the whole package to get them started. Here is a short extract!

Don’t focus on selling your car immediately, at all costs. The customer will feel intimidated and defensive.

Show your customer that you are trying your best to help them accomplish their purchasing goals. Be informative and friendly.

Describe your customer service. Emphasize how you take care of your customers.

Our trainers will guide your Sales Staff with practical exercises and inspiring business cases of more effective, positive selling methods.
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Referral marketing is one of the most effective forms of marketing when it comes to sales and conversions. Buyers always ask for advice before processing a purchase, customers also want to share their feelings and experiences with people around them. After all, you need to give people good reasons to positively talk about you! Here’s an extract of guidelines we provide our customers with:

Sell good cars, take the time to inspect each vehicle and sell on its merits, rather than trying to offload inventory in aggressive or unethical ways.

Create great, shareworthy experiences for your customers, by granting payment facilities, providing them with enough time to ask questions, showing sensitivity to their concerns, etc.

Make sure your salespeople are actively involved in helping customers tough decisions.

Be present on the Internet, so buyers can easily find reviews or feedbacks from your customers, that will make you seem more trustful in their eyes.

Also, Remember to encourage customers to leave reviews after their purchase.

Consult our CRM responsible to implement a Referral Program and leave nothing to chance!
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