The U.S. Department of Health and Human Services defines health literacy as the degree to which individuals can obtain, process and understand basic health information and services needed to make appropriate health decisions.
Numerous studies have shown that the skills required to comprehend everyday healthcare information exceed the ability of the average person. According to the National Action Plan to Improve Health Literacy, nearly nine out of 10 adults have difficulty using routine health information. The Patient Education Department at #TheJames
wants patients to participate in their care and have the knowledge, skill and confidence they need to self-manage their health.