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J.R. Batchelor
Worked at Olathe Dodge Jeep Ram Fiat Chrysler
Attended K-State
22 followers|114,147 views
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J.R. Batchelor

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To stores without a BDC don't round robin the leads to all the salespeople. Look at the close ratios for each salesperson and those below the medium threshold DON'T need to receive more leads it's time for management to get involved to help with training or making calls with the salesperson. Have your best people working the leads.
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The phone is one of the most underutilized tools in the #dealership. Follow up with #Internet leads has to be a methodical follow up process however must dealers follow up for less than 5 days and wonder why their Internet leads close ratio is so low.  In this video Carolyn an #BDC agent is setting appointments with customers that submitted Internet Purchase Requests over a month ago.

J.R. Batchelor

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“Training programs shouldn’t be designed to deliver competence; they must be dedicated to producing #excellence." #success #business #training 
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Their are 17,580 dealers and I create departments that are top 10 in the NATION!! Here's another e-mail to prove it:

On behalf of the entire Trilogy SmartLeads team I want to congratulate you on being the # 9 dealer in the nation.
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Are you tracking the number of outbound calls that are being made daily? Do you know how many inbound calls came into your dealership last month? In this video I discuss some of these topics. #BDC   #internetsales   #salestraining  
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2 people working in the BDC 12 appointments set!! Whether you have 2 or 20 people working pound the phones and set appointments don't sell the car over the phone. 
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Late night leisure reading. ‪#‎howbaddoyouwantit‬ #success #motivation 
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Automotive Dealership Internet & Phone Sales Training on processes, connections and appointment set statistics.
Work
Employment
  • Olathe Dodge Jeep Ram Fiat Chrysler
    E-Commerce Director
Basic Information
Gender
Male
Education
  • K-State
    2008
Links
Ordered a chicken salad today and it's one of the worst that I've ever had. I got a bunch of lettuce, a few tomatoes and cucumbers and no cheese!! Do not order a salad from this place!!!!!!
Public - 4 months ago
reviewed 4 months ago
Not happy about the service that I received last night!! I ordered a certain item on the menu and was brought out something completely different when I mentioned that I didn't order this the waiter said "oh yeah sorry we will charge you the price of what you did order but you can still have this." But when I go to pay I noticed I was charged the higher price for what I didn't want in the first place and the manager wasn't in the best mood. I'm never going back there.
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Food: Very GoodDecor: GoodService: Poor - Fair
Public - 3 years ago
reviewed 3 years ago
2 reviews
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