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John Rockhold
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John Rockhold

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Great piece from Jeff Lewandowski and the team at Andrew Reise Consulting. Sympathy alone isn't enough ... employ empathy to create better, innovative customer experience. 
Consider empathy as part of your customer experience strategy to differentiate your firm from the competition and create innovative experiences.
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John Rockhold

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Woot!
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John Rockhold

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Check out my interview with Richard Fouts of Gartner on the value to analysts of analysts relations (done right). 
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People
In his circles
95 people
Have him in circles
85 people
Lori the Herbchick's profile photo
HARMONIOUS O's profile photo
Andrew Hermreck's profile photo
Jennifer Sheffield's profile photo
Osk Reddy's profile photo
N ARS (Nancy ARS)'s profile photo
Jen Black's profile photo
Frankie the Potato's profile photo
Kris Bethea's profile photo
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