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John Rockhold
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John Rockhold

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Great piece from Jeff Lewandowski and the team at Andrew Reise Consulting. Sympathy alone isn't enough ... employ empathy to create better, innovative customer experience. 
Consider empathy as part of your customer experience strategy to differentiate your firm from the competition and create innovative experiences.
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John Rockhold

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Woot!
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John Rockhold

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Check out my interview with Richard Fouts of Gartner on the value to analysts of analysts relations (done right). 
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People
Have him in circles
81 people
Jennifer Kongs's profile photo
Andrew Hermreck's profile photo
Trevan McGee's profile photo
Kale Roberts's profile photo
Natalie Schaefer's profile photo
Dennis Biswell's profile photo
Chris Seymour's profile photo
Project Treemobile's profile photo
Lori the Herbchick's profile photo
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