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John Rockhold
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John Rockhold

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Great piece from Jeff Lewandowski and the team at Andrew Reise Consulting. Sympathy alone isn't enough ... employ empathy to create better, innovative customer experience. 
Consider empathy as part of your customer experience strategy to differentiate your firm from the competition and create innovative experiences.
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John Rockhold

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Woot!
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John Rockhold

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Check out my interview with Richard Fouts of Gartner on the value to analysts of analysts relations (done right). 
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People
Have him in circles
80 people
Mudpies Tiaras's profile photo
Kira Long's profile photo
Greg Moore's profile photo
Jen Black's profile photo
Peter C's profile photo
Sean French (skipchaser)'s profile photo
Zachary Reiss-Davis's profile photo
Woodgas's profile photo
Jenn Moore's profile photo
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