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John Rockhold
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John Rockhold

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Great piece from Jeff Lewandowski and the team at Andrew Reise Consulting. Sympathy alone isn't enough ... employ empathy to create better, innovative customer experience. 
Consider empathy as part of your customer experience strategy to differentiate your firm from the competition and create innovative experiences.
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John Rockhold

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Woot!
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John Rockhold

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Check out my interview with Richard Fouts of Gartner on the value to analysts of analysts relations (done right). 
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People
Have him in circles
85 people
Crunchu Mag's profile photo
Megan Hirt's profile photo
Steve Maxwell's profile photo
Chris Saenz's profile photo
Rebecca Martin's profile photo
Osk Reddy's profile photo
Scott Heath's profile photo
Josh Leininger's profile photo
Trevan McGee's profile photo
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