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Ryan Bateman
214 followers -
I'm creative to the technical & technical to the creative.
I'm creative to the technical & technical to the creative.

214 followers
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Is perceived experience reality? For those of us making strategic decisions based on #VoC, behavioral analytics or A/B testing results, how confident are you that accurately captures what's really going on as customers interact with you? #CX

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Really excellent webcast coming up with +Forrester analysts Nigel Fenwick and James McCormick for those of you interested in the affects #CX has on your digital marketing efforts. http://buff.ly/1Ucf2Bv

Especially relevant for #webanalytics and #mobileanalytics folks.
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Had a lot of great conversations last week with a number of Chief Digital Officers. Here are their collective interests! #CDXforum   #digitaltransformation  

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My take on the evolving and converging trends seen across what many know separately as the #CX and #APM industries.. Digital Performance Management.

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The Gartner Application Performance Monitoring Magic Quadrant report used to be just for IT. Its on a crash course for Digital Marketing and there are huge benefits to be had for #SEO #socialmonitoring #ABtesting #ecommerce and more. Check out this explainer to get ahead of the game.

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Hopefully I've done +Daniel Burrus proud. My 2016 tech performance predictions based on observed #hardtrends. #apm #cx

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Doing a little research, your responses would be super helpful. Just 2 quick survey questions on UX/UI and everyone that fills it out will get the final results if they like - http://ow.ly/WnHrS
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My thoughts on the 2015 Gartner #APM Magic Quadrant and the future of APM.
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