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Brian Wong
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Tip 45: Avoid em' like the plague...
Avoid em' like the plague... Welcome to our ongoing series based on the characters created in my book, Heroes Need Not Apply, “How to build a Patient-Accountable Culture without putting more on your plate.” The book shows how focusing on what matters most t...

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Tip 44: Pay me now or pay me later…
Welcome to our ongoing series... ...Based on the characters created in my book, Heroes Need Not Apply, “How to build a Patient-Accountable Culture without putting more on your plate.” The book shows how focusing on what matters most to patients, having the ...

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Tip 43: Better safe than sorry
Welcome Back. Welcome to our ongoing series based on the characters created in my book, Heroes Need Not Apply, “How to build a Patient-Accountable Culture without putting more on your plate.” The book shows how focusing on what matters most to patients, hav...

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Tip 42: A Culture of Silos and Silence
Welcome Back. The following Coach Leader is part of our ongoing series based on the characters created in my book, Heroes Need Not Apply, “How to build a Patient-Accountable Culture without putting more on your plate.” The book shows how focusing on what ma...

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Tip 41: A State Of The Art Experience
Welcome Back. The following Coach Leader is part of our ongoing series based on the characters created in my book, Heroes Need Not Apply, “How to build a Patient-Accountable Culture without putting more on your plate.” The book shows how focusing on what ma...

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Tip 40: Dead On Arrival
Welcome. The following Coach Leader is part of our ongoing series based on the characters created in my book, Heroes Need Not Apply, “How to build a patient-accountable culture without putting more on your plate.” The book shows how focusing on what matters...

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Tip 39: Can an organization’s culture make patients safer?
Welcome Back… The following Coach Leader is part of our ongoing series based on the characters created in my book, Heroes Need Not Apply, “How to build a patient-accountable culture without putting more on your plate.” The book shows how focusing on what ma...

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Tip 38: From the horses mouth…
From the horses mouth… Welcome to our ongoing series based on the characters created in my book, Heroes Need Not Apply, “How to build a patient-accountable culture without putting more on your plate.” The book shows how focusing on what matters most to pati...

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Tip 37: Are you listening?
Are you listening? For those of you just joining us, welcome to our ongoing series based on the characters created in my book, Heroes Need Not Apply, “How to build a patient-accountable culture without putting more on your plate.” The book shows how focusin...

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Tip 36: It’s all about relationships…
It’s all about relationships… For those of you just joining us, we’re in the midst of an ongoing series based on the characters created in my book, Heroes Need Not Apply, “How to build a patient-accountable culture without putting more on your plate.” The b...
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