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Can Can Brasserie
Today 7:00 AM – 11:00 PM
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3120 W Cary St Richmond, VA 23221
3120 West Cary StreetUSVirginiaRichmond23221
$$RestaurantToday 7:00 AM – 11:00 PM
Saturday 7:00 AM – 11:00 PMSunday 7:00 AM – 11:00 PMMonday 7:00 AM – 11:00 PMTuesday 7:00 AM – 11:00 PMWednesday 7:00 AM – 11:00 PMThursday 7:00 AM – 11:00 PMFriday 7:00 AM – 11:00 PM
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Review Summary
136 reviews
5 star
52 reviews
4 star
42 reviews
3 star
22 reviews
2 star
7 reviews
1 star
13 reviews
Parisian-style steak frites eatery in a classic bistro setting with dark woods, tiles & mirrors.- Google
"I enjoyed a glass of red wine, a delicious, fresh salad and the beef tartare."
"It's a nice spot for a weekend brunch."
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All reviews
Charles Watson
3 months ago
I had not read other reviews on here until now, but have to say I agree with those who found the service awful. A business colleague suggested going here. I can't say that Can Can, which purports to have a French flavor, has or doesn't have French cuisine down, but they do have the stereotyped French attitude down: Rude. Arrived 11:15 a.m. for lunch. Was informed we could sit but it would be 15 minutes before we could order from lunch menu. Okay, I get that, but the way they said it was rude. We did get offered water right away from first waiter, but not the ice we requested. Okay, a little too French; this is in Virginia. Requested again. Ignored. Finally, on 3rd request, we were brought one glass of ice to share. I requested to substitute spinach and garlic side for frites. On the ala carte sides menu, Frites were $4 and Spinach and Garlic was $5. My upcharge wasn't $1 but $2.50! Furthermore, the spinach had the stems left on. LOTS of stems. Chewy and prone to get caught and stuck. Inedible because of that. The 3rd waiter was far better on service, but he couldn't make up for the rest and he didn't know how to react when he asked about the spinach and I gave a polite but candid answer. Normally, I would be willing to give it a second try, but after reading several similar reviews on here, I think not.
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Jeffrey Guenther
3 months ago
Food and service was excellent. The waiter was very patient and gave plenty of good recommendations. When somebody in my party forgot their sunglasses, one of the waiters rushed out the door and found us in the parking lot.
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Kate Bigam
5 months ago
Never actually got to eat at Can Can & if I'm back in the area, I certainly won't ever try again. On a visit to Richmond with friends from Ohio, PA, & Tennessee, our very hungry group ended up here because we'd gotten some glowing recommendations about it. OK, we should've tried to make reservations, & we figured it would be busy, but we wanted to give it a try anyway. Everywhere takes walk-ins, right? Here's what I can tell you about our Can Can experience: A) Parking was impossible. Is there some secret trick here? There was LITERALLY NOWHERE to park for blocks & blocks & blocks. I got out & ran into the restaurant to see about a wait time while my friends circled the area looking for parking spots. B) The wait was an hour & a half, which is fairly ludicrous. I wouldn't wait that long for, well, just about anything. But perhaps more importantly, C) The hostesses were SO RUDE that after talking to them, we wouldn't have waited to eat there even if we'd been inclined to. They were the epitome of snooty, practically laughing at us when we asked about wait time without a reservation - as though it was comical & unheard of that we dare TRY to eat brunch without them. Even if the wait had been shorter, I would not have eaten at this restaurant following such an interaction with their front-of-house staff. A Twitter friend recommended Joe's, a guy told me over the phone that they had immediate space for us, & we headed that way. We had a great, fun, boisterous meal of regular old diner fare with a very, very friendly server & cheap pitchers of mimosas, & we couldn't have been happier not to have been at Can Can Brasserie.
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Ashraf Al Gumaei
2 months ago
It's a nice spot for a weekend brunch. Good food, amazing service, and the location is the best!
alex feldman
a month ago
WOW!! In full honesty I've never had a worse experience at a restaurant in my life. To start off, it took us 30 minutes just to get bread. On top of that we waited another 2 hours to get our main course. 4 members of my family ordered a steak dish( medium rare). Once the meat came it was clearly undercooked and borderline raw. After we let the waitress know the meat was not cooked to our liking, the manager came over and proclaimed that this was the restaurant's "medium rare" and the chef (who was the owner) refused to cook it anymore. It was then when there was a major problem at hand. We were thengiven an ultimatum from the manager : Either eat the steak how it was and get free dessert or box it up and pay for the full meal (which was not palatable). What ever happened to the customer always being right?....
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Meg Smith
6 months ago
A terrific brasserie serving standard fare. Menu is basic, execution is decent. Indoors is bright and airy; outdoor seating is nice on a spring day. Service is friendly and solicitous.
Michele Feeney
2 months ago
Outside seating on a cool day is great.. Service has been poor each time (3 times). Good brunch and burger
Shinean Spurlock
a year ago
I want to share experience my about this restaurant called the "Can Can." My sister was celebrating a milestone birthday and this was the place of her choice. We made reservations and arrived 20 minutes before the scheduled time to make sure we were on time. I had no problem waiting but finally when we were seated it took the server about 5-10 mins to approach the table. Then about 15 mins later she came back and took the order. There was no information that was offered about the menu or what the "Can Can" is known for. She took our order and never asked or offered any drinks of any kind to upsell her ticket. The menu "that we received" didn't offer a lot of choices but looking at other tables what I read on the menu wasn't offered on mine. The server took 40 mins to bring out our order and in that timeframe only bought refills of water to the table. She never explained that it would be a while before the food arrived and seemed kind of put off that she had to wait on us. I assure you that I am not picky and we try a different RVA restaurant monthly and by far the food and service was the WORST of all time this year! I cannot say if I were a different race if the service would have been better but it sure as hell felt that way. I even called to report our experience the next day and the manager by the name of Andrew didn't ask any specifics about our table until I mentioned to him that it seems he has had a nonchalant attitude as well. He stated that he knew exactly who we were because of the size of our party of 13, (the only black folk) and will speak with the server and kitchen manager to get their side of the story and call back to see if there would be anything that he could do for us as this wasn't brought to his attention "the day of the incident." I explained that we didn't want to ruin her birthday by complaining and just wanted to pay the tab to get out of there asap. It had already took long enough to be seated, order and get the food that was so OVERLY priced and tasteless. As far as I am concerned I will never recommend this place to anyone. The "Can Can" should be called the "Trash Can!"
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