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Can Can Brasserie
Restaurant$$
Today 7AM–11PM
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3120 W Cary St Richmond, VA 23221
3120 West Cary StreetUSVirginiaRichmond23221
(804) 358-7274cancanbrasserie.com
$$RestaurantToday 7AM–11PM
Monday 7AM–11PMTuesday 7AM–11PMWednesday 7AM–11PMThursday 7AM–11PMFriday 7AM–11PMSaturday 7AM–11PMSunday 7AM–11PM
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Review Summary
3.8
133 reviews
5 star
53 reviews
4 star
37 reviews
3 star
22 reviews
2 star
7 reviews
1 star
14 reviews
Parisian-style steak frites eatery in a classic bistro setting with dark woods, tiles & mirrors.- Google
"I enjoyed a glass of red wine, a delicious, fresh salad and the beef tartare."
"Wedding rehearsal dinner was well organized and terrific on all levels."
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All reviews
john bernard
a month ago
Couldn't even get past the appetizer. The bread was tough, burnt, dry, and cold. The hummus was gritty with no tahini or herbs. Over all the dish was uninspired and lazy. Overpriced to the point of being insulting. Don't come underdressed or you wont get good service. The entire place is snobbish with about as much charm as plastic jewelry from dollar tree.
Charles Watson
6 months ago
I had not read other reviews on here until now, but have to say I agree with those who found the service awful. A business colleague suggested going here. I can't say that Can Can, which purports to have a French flavor, has or doesn't have French cuisine down, but they do have the stereotyped French attitude down: Rude. Arrived 11:15 a.m. for lunch. Was informed we could sit but it would be 15 minutes before we could order from lunch menu. Okay, I get that, but the way they said it was rude. We did get offered water right away from first waiter, but not the ice we requested. Okay, a little too French; this is in Virginia. Requested again. Ignored. Finally, on 3rd request, we were brought one glass of ice to share. I requested to substitute spinach and garlic side for frites. On the ala carte sides menu, Frites were $4 and Spinach and Garlic was $5. My upcharge wasn't $1 but $2.50! Furthermore, the spinach had the stems left on. LOTS of stems. Chewy and prone to get caught and stuck. Inedible because of that. The 3rd waiter was far better on service, but he couldn't make up for the rest and he didn't know how to react when he asked about the spinach and I gave a polite but candid answer. Normally, I would be willing to give it a second try, but after reading several similar reviews on here, I think not.
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alex feldman
4 months ago
WOW!! In full honesty I've never had a worse experience at a restaurant in my life. To start off, it took us 30 minutes just to get bread. On top of that we waited another 2 hours to get our main course. 4 members of my family ordered a steak dish( medium rare). Once the meat came it was clearly undercooked and borderline raw. After we let the waitress know the meat was not cooked to our liking, the manager came over and proclaimed that this was the restaurant's "medium rare" and the chef (who was the owner) refused to cook it anymore. It was then when there was a major problem at hand. We were thengiven an ultimatum from the manager : Either eat the steak how it was and get free dessert or box it up and pay for the full meal (which was not palatable). What ever happened to the customer always being right?....
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Kate Bigam
8 months ago
Never actually got to eat at Can Can & if I'm back in the area, I certainly won't ever try again. On a visit to Richmond with friends from Ohio, PA, & Tennessee, our very hungry group ended up here because we'd gotten some glowing recommendations about it. OK, we should've tried to make reservations, & we figured it would be busy, but we wanted to give it a try anyway. Everywhere takes walk-ins, right? Here's what I can tell you about our Can Can experience: A) Parking was impossible. Is there some secret trick here? There was LITERALLY NOWHERE to park for blocks & blocks & blocks. I got out & ran into the restaurant to see about a wait time while my friends circled the area looking for parking spots. B) The wait was an hour & a half, which is fairly ludicrous. I wouldn't wait that long for, well, just about anything. But perhaps more importantly, C) The hostesses were SO RUDE that after talking to them, we wouldn't have waited to eat there even if we'd been inclined to. They were the epitome of snooty, practically laughing at us when we asked about wait time without a reservation - as though it was comical & unheard of that we dare TRY to eat brunch without them. Even if the wait had been shorter, I would not have eaten at this restaurant following such an interaction with their front-of-house staff. A Twitter friend recommended Joe's, a guy told me over the phone that they had immediate space for us, & we headed that way. We had a great, fun, boisterous meal of regular old diner fare with a very, very friendly server & cheap pitchers of mimosas, & we couldn't have been happier not to have been at Can Can Brasserie.
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Kate D
2 months ago
Best place for a business dinner in all of Richmond. Much better service than Tarrants or Stella's. Food was very good, but service was extraordinary! Made the business dinner smooth!
Ina Mistry
2 months ago
If your colored don't come, you will get bad tables. They WILL lie and say it's all booked until a specific time, but the whole restaurant is half empty. The salads and appetizers are good, but the entrees are either bland or too salty.
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Meg Smith
8 months ago
A terrific brasserie serving standard fare. Menu is basic, execution is decent. Indoors is bright and airy; outdoor seating is nice on a spring day. Service is friendly and solicitous.
Jeffrey Guenther
5 months ago
Food and service was excellent. The waiter was very patient and gave plenty of good recommendations. When somebody in my party forgot their sunglasses, one of the waiters rushed out the door and found us in the parking lot.