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City Furniture
Furniture Store
Today 10:00 am – 9:00 pm
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City Furniture

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Turn every day into a vacation with our coastal-inspired collections http://bit.ly/1LA0J3d
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City Furniture

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Paradise: Found. Sign up to win a $1,000 outdoor living giftcard > http://bit.ly/1H3SeNL
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Father’s Day is on June 21, which means it’s time to start shopping for that very first guy in your life. And since socks and neckties don’t quite cut it for the man who showed you the art of watching football, we put together a selection of gifts that are sure to make his day. #fathersday http://bit.ly/1BPwZrB
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Contrary to what you might think, perfectly styled dream homes aren’t just for celebrities and HGTV shows. In fact, whether you want to freshen up a single room or makeover your entire home, our full-service Design Studio makes it easier, faster, and more affordable than you think to achieve home design bliss. http://bit.ly/1EA0mhc
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Thanks to the recent addition of memory foam mattresses to our Kevin Charles line of sleeper sofas, this handy piece of furniture has achieved the impossible: it’s just as comfortable as your bed. Designed with five inches of state-of-the-art memory foam, these revolutionary mattresses offer pressure point relief and cradling comfort. In fact, the only flaw we can see is houseguests who may never want to leave. http://bit.ly/1G3rUkQ
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To the City Furniture Customer Service and Quality Control Teams of Tamarac,FL, I purchased the Jolie Sleeper Sofa with the Memory Foam mattress (Queen Size) last Saturdary as a Mother's Day present.  I was excited for the delivery of the sofa on the following Monday, May 11th.  Upon delivery, beyond the a few stains seen on the material, we tested the mechanics of the sleeper and it felt great. We signed the delivery release form and from there it's been a nightmare!  As soon as the driver left, my husband and I sat on the couch, and "Thump", the right side of the couch dropped. We check to see what happened and the front leg had come detached from the base frame of the couch. The threads were in tact on the leg, but the when we tried to insert it back in, it would not hold as it seemed the threads to hold the bolt in the frame were non-existent. It's been 5 days (now Friday) and I've called Customer Service 4x to get someone on-site to clean the couch and fix the issue.  They've placed 2 orders with "Gross Furniture", 1st one was cancelled for some reason without my knowledge and a second order was placed 2 days later. I've yet to hear from them to come out so the stains are cleaned and for them to determine if we have a manufacture defect.  When I spoke to Customer Service today to get a status, I find out the part ordered (leg) has yet to be mailed out.  When I went to ask another question, the customer service rep whispered "Oh my God"... likely because she didn't appreciate the questions I had and she had a time to achieve to get me off the phone (Call Metrics). 
Customer Service always speaks louder than the Product.  Service Excellence is clearly not important, nor is quality control urgent enough to get resolved.  Needless to say, I'm a very dissatisfied customer who still has an open ticket and issue with City Furniture.  
If quality and service are prime for consideration of purchasing a product, than City Furniture should not be on your list for buying furniture.  It's ashame that Kevin Charles isn't aware of the quality control issues. This is part of his branding, as is for City Furniture.
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City Furniture has a history of firsts—we were the first to offer same day delivery, the first to open a showroom that is certified for Leadership in Energy and Environmental Design (LEED), and, most recently, the first furniture company to make the switch to CNG delivery trucks. http://bit.ly/1II5nsv
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City green fact: We make a special effort to sell wood furnishings made from fast-growing species like pine & poplar. #EarthDay
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In their circles
2 people
Have them in circles
55 people
Jenny Heinzen York's profile photo
Mike Burney's profile photo
John Cutler's profile photo
Catalin Stanescu's profile photo
Jack Guan's profile photo
Alexa Boschini's profile photo
YiHeZhan Wooden Furniture's profile photo
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City Furniture

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While lifestyles of the rich and famous might be just a tad out of reach, our Midsummer Night’s Dream Home gallery is all yours for the swooning. "
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Our longtime support of the Covenant House continued on Saturday, May 16, at the 6th annual Florida 5K on A1A. The organization’s signature event hosted over 700 people along Fort Lauderdale beach. Beginning and ending at the World Famous Parrot Lounge, the specially planned route was lined with residents and staff members of the Covenant House shelter cheering on the runners and walkers, and featured goodie bags, awards, and breakfast.
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Our Summer Lovin’ series kicks off with the gorgeous indoor/outdoor Canyon sofa http://bit.ly/1GpgEB8
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Witth every style of furniture gracing our showroom floors, ever wonder which pieces our associates covet? From sales and operations to marketing and customer service, we asked some of our favorites to pick theirs. View the slideshow to see which pieces made the list. http://bit.ly/1AdccTG
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"Everyone deserves that one furniture piece that adds luxury & personality to your space." http://bit.ly/1JQTQb1
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Contact Information
Map of the business location
6701 Hiatus Rd Tamarac, FL 33321
6701 Hiatus RoadUSFloridaTamarac33321
(954) 718-3300cityfurniture.com
Furniture Store, Children's Furniture Store
Furniture Store
Children's Furniture Store
Mattress Store
Today 10:00 am – 9:00 pm
Monday 10:00 am – 9:00 pmTuesday 10:00 am – 9:00 pmWednesday 10:00 am – 9:00 pmThursday 10:00 am – 9:00 pmFriday 10:00 am – 9:00 pmSaturday 10:00 am – 9:00 pmSunday 11:00 am – 6:00 pm
City Furniture store Tamarac, Sunrise. Also offering children's furniture, mattresses, patio furniture and interior design services.
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People
In their circles
2 people
Have them in circles
55 people
Jenny Heinzen York's profile photo
Mike Burney's profile photo
John Cutler's profile photo
Catalin Stanescu's profile photo
Jack Guan's profile photo
Alexa Boschini's profile photo
YiHeZhan Wooden Furniture's profile photo
Stephanie Nickell's profile photo
Ilan Fluxman's profile photo
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Review Summary
4.2
84 reviews
5 star
63 reviews
4 star
4 reviews
3 star
No reviews
2 star
3 reviews
1 star
13 reviews
Retail chain offering a vast selection of home furniture & mattresses.- Google
"The showroom is fantastic and the furniture selection super nice."
"I purchased mattress from city furniture and it was defective from day 1."
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Carol Moreno's profile photo
Carol Moreno
a week ago
It was nice to walk around this showroom because sellers would allow you to look around without pushing you to buy something. When I was ready to get help, I approached a very nice salesman, Dwayne, who listened to what I needed and let me know about the promotions City Furniture usually offers. He understood that I was not ready to buy that day and kindly showed me about the inventory available so that I would know if I could either actually wait or if I needed to rush in case they were close to running out of the sectional I liked. He finally asked if I wanted to be added to his email list so that I would know when promotions were available, since I really liked his attitude and the sectional, I felt very comfortable giving him my email (I don't usually feel comfortable doing this because I don't like spam, but this was not the case). Receiving his e-mails was actually really helpful because by the time I was ready to buy I received the email about the memorial day sales. Making the purchase was a breeze, and Dwayne was nice about rescheduling delivery for me a couple of times when I asked him for it. The delivery experience was also great: I was called in advanced to be confirmed about the delivery day, and the day before they gave me a time window, and the day of delivery they called me to let me know they were on the way. Finally, even after delivery Dwayne called to make sure everything went alright. So overall I am really happy about both the sales and the delivery experiences. I set up my sectional 2 weeks ago, and it is really comfortable and I am really happy with it, it is the Fern sectional from the Kevin Charles collection.
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Zain Adams
3 weeks ago
My wife and I went into the store in tamarac looking for a full home furniture , with a general idea of what we wanted. peadro greeted us at the door and gave us information on where to look. he would occasionally find us and ask how we were doing, but he never hovered or was pushy, like in most stores. Once we found what we liked, he answered all of our questions thoroughly. he gave us his card and asked us to go home and measure to make sure what we had selected would fit. he also told us there would be no need to return as we lived an hour away. Once we measured, we called him and did the whole order over the phone. It was quick and painless. I will definitely shop there again and will seek out peadro once more. he was amazing
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Neri Vasquez
a month ago
I definitely loved it!!! my experience was A+. Sales lady Rosanne was awesome at helping and guiding, the variety, sales, quality were incredible. I went to buy a sofa and ended up buying the sofa PLUS the ottoman PLUS a dining set PLUS an area rug. I will for sure go back again and recommend the store to anybody. HAPPY CUSTOMER :) NERI VASQUEZ
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Marguerite Carter
2 months ago
As soon as I walked into City Furniture I was greeted with a welcoming smile and hello. The salesperson I encountered was Betty and she was more than helpful. I told her what I was looking for and she directed me in the right areas to try out the VAST selection. I wasn't able to make the purchase that day, so she kindly took my number down to let me know when certain promotions were going to take place. I finally made it back into the store, went and looked at a couple more couches and found the one I loved which was a hard decision to make. Betty made the process quite enjoyable, and easy on my end. From search purchase and deliver I had nothing but a great experience!
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Pedro A Vasquez G
a month ago
I definitely loved it!!! my experience was A+. Sales lady Rosanne was awesome at helping and guiding, the variety, sales, quality were incredible. I went to buy a sofa and ended up buying the sofa PLUS the ottoman PLUS a dining set PLUS an area rug. I will for sure go back again and recommend the store to anybody. HAPPY CUSTOMER :) NERI VASQUEZ
HD Andreu
a month ago
Great Experience! The showroom is fantastic and the furniture selection super nice. Our sales lady, Betty, was very helpful, accommodating and very patience. She was knowledgeable and helped in all ways possible. We were not sure about which piece of furniture to choose from, but thanks to her advise we chose the perfect one. My wife and I were very pleased with the service and follow up. No issues with the delivery, received goods on time and without hiccups. Driver and helper were very nice and attentive. A great overall experience!
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shannon eggleston
4 weeks ago
Most of house if furnished with City Furniture pieces. We shopped at the Boca and Tamarac locations. They have a nice selection of furniture. Both salespeople were very knowledgeable about the products. They also called after delivery to ensure we were happy with our purchase. On our first delivery the guys were in a hurry. They banged furniture into the walls in the hallway and also broke two items in my sons room, not repairable. They were not apologetic and seemed to keep rushing through the delivery. Our second delivery the guys were much more personable and treated our purchase with care. We had been waiting for one item over a month and when it did arrive it had a scratch. Upon speaking to Customer Service, we were told the item was discontinued. We were able to get a discount on the scratched item. Overall a good experience with the exception of the first delivery.
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KRISTA SMITH's profile photo
KRISTA SMITH
a month ago
I went to City Furniture (Tamarac) to look at furniture for our Grandaughter's bedroom, which my son purchased. There was a recliner couch and love seat that I decided I wanted and after shopping around decided on purchasing from City Furniture. They had great selection, no pressure sales people...our questions were answered and the service was great. Our sales lady was really helpful and nice. The delivery was set up and went very smoothly with a lot of communication from City Furniture personnel. The delivery people were on time and were polite and helpful with the placing the furniture. If I were to buy future furniture I will make sure to look at City Furniture first.
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