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Kingston Data and Credit
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20 followers
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More Collection & Debt Settlement Services Act Changes!
The
Collection Agencies Act of Ontario, originally drafted in 1975, has often gone
years without the slightest change – not recently, in the last three years
there have been three major changes to the Act and Regulations.   Continuing that trend, a whole sl...
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Marketing 101 - Being Your Own Storyteller
I got a call
today about another company in my field, asking for an opinion on hiring a
marketing company to promote their business. It’s a
terrible, terrible idea. First of
all, a quick search revealed that the company had a 3.6 rating on Glassdoor by
3 cu...
Marketing 101 - Being Your Own Storyteller
Marketing 101 - Being Your Own Storyteller
receivableaccounts.blogspot.com
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Getting Collectors Involved In The Big Picture
So, you
have a collection team involved in the process of representing your company,
recovering doubtful accounts, diffusing complaints, managing insolvencies, and
more.   Credit and collections touches on
brand reputation, client support, accounting and fi...
Getting Collectors Involved In The Big Picture
Getting Collectors Involved In The Big Picture
receivableaccounts.blogspot.com
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Challenge Accepted!
S o, this
week a number of things came up in our company, all revolving around
responsibilities and roles.   In a
traditional company with a hierarchy, directives come down from on high and are
carried out by the rank and file – but what if those directives...
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Collection Tip - The Timing of Calls
In the
regular course of business, you might diarize files on a turnover basis, so you
are effectively ‘rotating’ your files, reaching out for contact with consumers
or businesses to make arrangements on outstanding accounts, but in some cases,
you are goin...
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The Cost Of Doing Business Today
So, the
Ontario minimum wage hike came and went, and now there is wailing and gnashing
of teeth as companies try to adjust to their new reality.   Some are coping well, others aren’t and getting
news coverage.   What I don’t get is how
companies can harm th...
The Cost Of Doing Business Today
The Cost Of Doing Business Today
receivableaccounts.blogspot.com
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Who Pays For The Tools?
Talking to
a colleague today, we were discussing a large agency that not only makes the
collectors pay the fees for their provincial licenses, but also has them pay for
their headsets as well.   I think that’s
crazy, cheap, and short sighted, and frustrates...
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Transparency In Collections
Let’s face it, collections is a complex job – it involves negotiation,
data, a constantly shifting landscape, and unforeseen obstacles and challenges,
for everyone from the collector to the credit manager to the directors of the
corporation.   At worst, it’...
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Thank You
Hey folks – our company won an award today!   We attend the Anytime Fitness national
conference every year because we are their preferred collection agency vendor
for Canada and the US, and every year the franchisees get together to share
success stories an...
Thank You
Thank You
receivableaccounts.blogspot.com
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Pulling Up The Numbers
Sometimes, a client
wants you to liquidate more … sometimes, you need to find more revenue inside a
portfolio.   How do you do it?   It’s more than just telling the collection
team to find the money, and sadly that’s what a lot of credit and collection
depa...
Pulling Up The Numbers
Pulling Up The Numbers
receivableaccounts.blogspot.com
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