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Rosati's Pizza
Pizza Restaurant$$
Today 10:00 AM – 12:00 AM
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Convenient Shopping Center 310 W Indian Trail Aurora, IL 60506
310 West Indian TrailUSIllinoisAurora60506
$$Pizza RestaurantToday 10:00 AM – 12:00 AM
Friday 10:00 AM – 12:00 AMSaturday 10:00 AM – 12:00 AMSunday 10:00 AM – 12:00 AMMonday 10:00 AM – 12:00 AMTuesday 10:00 AM – 12:00 AMWednesday 10:00 AM – 12:00 AMThursday 10:00 AM – 12:00 AM
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Review Summary
30 reviews
5 star
5 reviews
4 star
6 reviews
3 star
5 reviews
2 star
3 reviews
1 star
11 reviews
Italian chain eatery featuring Chicago-style deep-dish pizza, plus pasta & sandwiches.- Google
"We ordered a couple sandwiches and cheese fries."
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Dakota Ford
4 months ago
Called to place an order for deliverly. Ended up hanging up on the dude cause he couldn't speak English. I gave him my address, my zipcode, my phone number. Then he asks where I'm at. Like really. I gave you the address. F this place.
Whats Cares
7 months ago
Took an hour and a half to deliver the wrong pizza. They then took another hour to deliver the correct pizza, but still wanted the old pizza back. I spoke to the owner and requested some sort of compensation as I had to wait 2 and half hours to eat dinner and he did not care. I let him know I would not be ordering from there in the future. Driver was sympathetic.
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Robert Koch
10 months ago
This is one of the worst businesses I have ever encountered in my 36 yrs on this planet. I was given a delivery time of 1hr 15min. It took 1hr 35min and I had a wife and kid waiting to eat dinner. We were staying at a hotel 5 min away. I called when it was 5 min late to get a status and the owner, the actual owner, said I don't know where your order is I cannot get a hold of the driver but should be there soon. He was extremely rude and did not even care that the order was MIA. He says call me when the driver gets there and I will give you a discount or just send it back. 15 min later the driver arrives and instantly apologizes. I called and the owner answers and says I will give you $5 off. I laughed and said are you kidding me??? It was a $30 order. He says ok let me talk to the driver. I hand him the phone and he says give him $5, out of his pocket, and hangs up. WOW I have never encountered an owner like this before lol. I called back and said this is the kind of business you run and he says yes if you don't like it send it back. I said your driver is offering to pay me more out of his pocket. He said I am not arguing if you don't like it send it back. Haha he had already charged our card too. The driver apologizes again and says listen how much do you want back. He is blaming me even though he sent me in three different directions for deliveries. I told him no way I am not taking his money your boss is an idiot. I told the owner his driver was offering to pay me out of pocket because it was bs it took so long and he said I'm not arguing with you if you don't want it send it back. I am completely shocked at this owners attitude. We like rosatis and the food was actually good (which the owner has nothing to do with). The fact that this place is carryout only and you get this kind of service is ridiculous!!! I still tipped the driver and quite honestly I wanted to go into the place and tear this owner a new one. Instead I will give them horrible reviews and email his bosses!! It was clear to me this driver knew his boss was a complete incompetent moron that could careless about customer service!! JUST AN AWFUL BUSINESS!!!
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Luis Cardenas
in the last week
Very sloppy pizza and tons of grease
Jolene Walls
a month ago
We ordered a couple sandwiches and cheese fries. When order arrived it was cold and the sandwiches were smashed. We got no cheese with the order so we called the store and the girl on the phones was extremely rude and said she would redeliver the cheese. What's the point? Terrible experience with this store. This is the second time we ordered from this place and both times the food was cold and smashed. Never again will we order from here!
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Shady Jay
a month ago
Never coming back here again. Ordered at 11:34pm on 9/28/15, got charged for more then I ordered and recieved the wrong items. WORST PIZZA PLACE EVER. BEWARE!
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Jason Black
2 years ago
Got a stuffed pizza with literally a quarter inch of garlic across the entire thing. It was an eye watering amount. Upon complaining i was told i should say go light on it. I proceeded to call corporate and when they called him he called me back(caller ID?) very upset to say the least. Incredibly poor service and a waste of $30. Never again at this rosatis with terrible owners. Damn franchise with no accountability
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Catherine Moscarello
3 years ago
We live outside the delivery area for this Rosati's Pizza and there is a Rosati's Pizza that delivers to us but we choose to drive (approximately 10 minutes each way - even in the snow!) to this particular location because the pizza is SO YUMMY! We order it at least once a month and we are never disappointed. The decor...what decor?!? This a tiny, hole-in-the-wall, take-out place so you walk in, get your food from a little pick up window and walk back out. If you place your order there or arrive a bit early and have to wait, there is a sole, fairly uncomfortable bench for your convenience. So I strongly advise you to plan ahead. As for the service...what are you expecting? I think the same guy answers the phone and takes my order most of the time as well. No, he's not Miss Mary Sunshine but he knows what he is doing and he always takes our order correctly. Great pizza, good prices...definitely worth the drive! Thanks Rosati's!
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