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Rosati's Pizza
Pizza Restaurant$$
Today 10AM–12AM
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Convenient Shopping Center 310 W Indian Trail Aurora, IL 60506
310 West Indian TrailUSIllinoisAurora60506
(630) 892-2662myrosatis.com
$$Pizza RestaurantToday 10AM–12AM
Friday 10AM–12AMSaturday 10AM–12AMSunday 10AM–12AMMonday 10AM–12AMTuesday 10AM–12AMWednesday 10AM–12AMThursday 10AM–12AM
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Review Summary
2.6
32 reviews
5 star
5 reviews
4 star
6 reviews
3 star
5 reviews
2 star
3 reviews
1 star
13 reviews
Italian chain eatery featuring Chicago-style deep-dish pizza, plus pasta & sandwiches.- Google
"We ordered a couple sandwiches and cheese fries."
"Ended up hanging up on the dude cause he couldn't speak English."
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Fatmen21's profile photo
Fatmen21
in the last week
Called to place a simple order for a small cheese and an appetizer and had a coupon for 10% off which the guy on the phone said they wouldn't honor because the order had to be over 20 bucks even though it said that nowhere on the coupon and then he switched his excuse to it being expired. Which it wasn't but whatever I wanted a pizza so I was gonna place the order anyway but then he said it would take an hour and a half to deliver 5 minutes down the road. At that point I said screw it because it was obvious he was trying to do anything to make me NOT buy there, kind of mind blowing honestly, never experienced that kind of disrespect from an establishment like rosatis, not done with rosatis completely but this location should be avoided like the plague.
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Jolene Walls
4 months ago
We ordered a couple sandwiches and cheese fries. When order arrived it was cold and the sandwiches were smashed. We got no cheese with the order so we called the store and the girl on the phones was extremely rude and said she would redeliver the cheese. What's the point? Terrible experience with this store. This is the second time we ordered from this place and both times the food was cold and smashed. Never again will we order from here!
Shady Jay's profile photo
Shady Jay
4 months ago
Never coming back here again. Ordered at 11:34pm on 9/28/15, got charged for more then I ordered and recieved the wrong items. WORST PIZZA PLACE EVER. BEWARE!
Jason Black's profile photo
Jason Black
2 years ago
Got a stuffed pizza with literally a quarter inch of garlic across the entire thing. It was an eye watering amount. Upon complaining i was told i should say go light on it. I proceeded to call corporate and when they called him he called me back(caller ID?) very upset to say the least. Incredibly poor service and a waste of $30. Never again at this rosatis with terrible owners. Damn franchise with no accountability
Dakota Ford
7 months ago
Called to place an order for deliverly. Ended up hanging up on the dude cause he couldn't speak English. I gave him my address, my zipcode, my phone number. Then he asks where I'm at. Like really. I gave you the address. F this place.
Whats Cares
10 months ago
Took an hour and a half to deliver the wrong pizza. They then took another hour to deliver the correct pizza, but still wanted the old pizza back. I spoke to the owner and requested some sort of compensation as I had to wait 2 and half hours to eat dinner and he did not care. I let him know I would not be ordering from there in the future. Driver was sympathetic.
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Robert Koch
a year ago
This is one of the worst businesses I have ever encountered in my 36 yrs on this planet. I was given a delivery time of 1hr 15min. It took 1hr 35min and I had a wife and kid waiting to eat dinner. We were staying at a hotel 5 min away. I called when it was 5 min late to get a status and the owner, the actual owner, said I don't know where your order is I cannot get a hold of the driver but should be there soon. He was extremely rude and did not even care that the order was MIA. He says call me when the driver gets there and I will give you a discount or just send it back. 15 min later the driver arrives and instantly apologizes. I called and the owner answers and says I will give you $5 off. I laughed and said are you kidding me??? It was a $30 order. He says ok let me talk to the driver. I hand him the phone and he says give him $5, out of his pocket, and hangs up. WOW I have never encountered an owner like this before lol. I called back and said this is the kind of business you run and he says yes if you don't like it send it back. I said your driver is offering to pay me more out of his pocket. He said I am not arguing if you don't like it send it back. Haha he had already charged our card too. The driver apologizes again and says listen how much do you want back. He is blaming me even though he sent me in three different directions for deliveries. I told him no way I am not taking his money your boss is an idiot. I told the owner his driver was offering to pay me out of pocket because it was bs it took so long and he said I'm not arguing with you if you don't want it send it back. I am completely shocked at this owners attitude. We like rosatis and the food was actually good (which the owner has nothing to do with). The fact that this place is carryout only and you get this kind of service is ridiculous!!! I still tipped the driver and quite honestly I wanted to go into the place and tear this owner a new one. Instead I will give them horrible reviews and email his bosses!! It was clear to me this driver knew his boss was a complete incompetent moron that could careless about customer service!! JUST AN AWFUL BUSINESS!!!
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D Thomas
3 years ago
During a winter storm I was unable to be home with the wife and kids. Tried to place a $30 credit card order so everyone could eat. I was in Schaumburg at the time. They required the card be at the house. I explained the situation. They again refused. Their loss. I placed the same order at the Ogden Rosati's and they accommodated me.

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