Here is my major frustration.
I understand this is a big undertaking for a small company. Things go wrong, third party manufactures under deliver, time tables get pushed back. I understand that, but...
Saygus is acting like procrastinator with a pathological lie set. It's always another week and we will update you about our excitement on closing in on shipping, then... Nothing. No update, no real estimate on a factual projection for shipment, no apology. Nothing til the next time they come up with another short tweet or email that ends up with failure later on.
I've invested in crowd funded projects before that have had prolonged schedules. And you know what they've done? Hired people that give out detailed emails of updates, pictures, testing, videos. Actual data that helps us as a consumer, an "investor", come to terms as to why projects fall behind their supposed date. Things that make us empathize and remain disappointed/yet hopeful and trustful that everything is on the up and up.
Saygus has played this wrong from the start. Pre-orders that had a promise of delivery that went from early 2015 to May. And then a secondary campaign in June that promised a shipping of mid September. Now October has come and gone with no update with the passing of the latest date for the 31st.
With the amount of money they have lost in refunds, at around $600 a pop from those fed up, they could have hired someone to act as messenger, one who could have quelled the fears and aggravation of backers by giving real updates, making it enjoyable to learn parts of the process a small company like this had to take to make something so ambitious come to life. Someone who could have had the presence of mind to know how to talk to us instead of whatever the hell happens on their Twitter feed once a month!?!?
I prob will see this phone thru to the end, but won't be quick to hand over money to them again for the sheer absurdity of their assumed shipping dates. It's one thing to be off by a week or so, but absolutely laughable that they repeatedly missed so many target dates, so far apart.
Especially because technology is a very time sensitive area these days, and there are for sure certain parts that need to be either scrapped for newer models of defended for reliability. And while they have done their best along the way to argue for the 801, it makes you question what else that's in there that is going to be obsolete already for a phone that stated development over a year ago.
Why am I sticking it out? Because the laundry list of highlights still makes it unique enough for what I personally want in a phone for myself. Modular phones are still a bit away, an idea that I love, having the freedom to build a phone like you would a computer. I sure as hell will be going for that before dealing with a company misleading and mismanaged as this again. This was just a too good to be true idea.