Response from the owner - 6 months ago
Thank you very much for your feedback . Your feedback is our strength to improve our services .
We are very sorry for your inconvenience and assure you, we will never use the New Castle property in future .
However ,we have provided the package as per your choice of the package rate and discuss about the hotel also at the time of booking and advice you please check the hotel and then confirm us.
Thank you very much for the reference .We have booked the tour of Mr. K. K. Kaul, , referred by you.