Allergies are no fun and I hope you sort out the hot spot issue, too!
1. Schedules a window for a service call, shows up an hour early and then puts your ticket on hold because you were not there even though you were not supposed to be?
2. Has a customer support line that cannot get you a tech visit later in the day after they screw up, don't know a number or extension to leave a complaint, can't or won't escalate the call to someone who can provide that information, and doesn't offer to reschedule the visit?
3. Has at least one competitor who will offer the same or better service for $20 less per month?
That two bit operation would be . Due to their equipment and service failures, I will have no Internet service for three days - and I need it for work.
We look forward to welcoming into our home.
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