Seth's Blog: Bureaucracy, success and the status quo
Every organization or project that succeeds begins to erect a bureaucracy around that success, because keeping success from going away is a
Seth's Blog: Function (and the dysfunctional organization)
Here's how you end up with a bully in a position of authority at an organization: Someone points out that the bully is a real problem. And t
Seth's Blog: Three things about good jobs in a new economy
The reason that Uber drivers will always struggle They don't have a relationship with the customer. It turns out that finding a customer and
Seth's Blog: Scientist, Engineer and Operations Manager
A career is often based on one of these three stances: The Scientist does experiments. Sometimes they work, sometimes they fail. She takes g
Seth's Blog: Conservation and concentration of effort
The woman sitting next to me on the plane is successful by any measure--she's happy, engaged, making a difference. And she confessed that sh
Seth's Blog: "I think we are an outfit headed for extinction"
(So said Hemingway on seeing fake books in his fancy hotel room.) Of course we are. We always are. We're always headed down for the count. I
Seth's Blog: What have we become? (And what are we becoming?)
Every day, we change. We move (slowly) toward the person we'll end up being. Not just us, but our organizations. Our political systems. Our
Seth's Blog: "So simple it doesn't need instructions"
Eager (and less-talented) designers often get confused about this instruction, turning it into: "It doesn't have instructions, therefore it'