Profile

Cover photo
Brett Jacobsen
Works at Harnish Auto Family
Attended Pacific Lutheran University
Lives in Bonney Lake, WA
370 followers|35,177 views
AboutPostsPhotosYouTubeReviews

Stream

Brett Jacobsen

Shared publicly  - 
 
Hi Thomas,

Wow! We are so happy to hear about your experience with our dealership! We are so lucky to have great staff members that love and care about our customers. We hope you enjoy your new vehicle and thank you for the great review!
reviewed:
Chevrolet of Puyallup
800 River Rd, Puyallup, WA 98371
WOW and I do mean WOW. Never in my life have I had a better buying experience of a vehicle . From the front desk with the most informed person about this dealership who loves her job and each customer she meets. She loves people and it shows in the way she helps you . She got up from herduties and personally took me to her favorite salesman and I can see why. Being not in a hurry to buy we talked about different options. I then went home and started looking through the inventory of Cruze diesels and came upon one with a savings of thousands and that was a beginning of many phone calls. First I talked to Amanda who is the internet person. I asked if this price was really the price as advertised, she assurted me it was.After a week of pondering what to do I went back down to the dealership to talk to Jim Triggs again. I figured he would be very tired with me as I pestered him for 2 weeks but he said absolutly not. that he was only interested in making sure I found the right car. NO HIGH PRESSURE AT ALL. I thought what kind of salesman is this, usually they want your signature and they disappear. Finally I decided on a car, diesel Cruze and he wrote it up. WELL, that isnt the end of the story, it gets better. After all the paper work was written up and the finance lady calls me into her office I saw a car I liked better but felt I"d alrteady entered into a deal!!!! I finally got up enough nerve to talk to the sales manager Steve Zamberlin .He said "Look we are here to sell you what you want, not what you don't want. I was stunned. He went to Jim and and he was more than happy to change everything to make sure I was happy. BUT HOW ABOUT THE FINANCE PERSON WHOM HAD ALL MY DOCUMENTS READY TO SIGN .Billie was so nice about everything and was she ever so efficient andwonderful about everything. My experience was this, EVERYONE THAT I MET LOVES THEIR JOB AND IT SHOWS IN EVERYTHING THEY DO. LACY YOU ARE THE GLUE THAT MAKES THIS COMPANY WITH YOUR PERSONALITY AT THE FRONT DESK, JIM YOU ARE THE BEST SALESMAN I HAVE EVER HAD, YOU AREN'T A HIGH PESSURED GUY, STEVE, after buying 3 cars from you in the last 4 years and having you as the sales manager I look forward to buying again as you always are right their to answer all the technical questions and treat the customer with respect, THANK YOU. and how could I forget BILLY, THANK YOU FOR DOING ALL THE PAPERWORK AND THE FINANCING OVER AGAIN. BLESS YOU ALL Thomas Waller Gig Harbor
1
Add a comment...

Brett Jacobsen

Shared publicly  - 
 
Hi Audrey, Were are happy to hear about your positive experience with our dealership! Thank you for the great review!
Subaru of Puyallup
720 River Rd, Puyallup, WA 98371
We had a wonderful experience buying our car with Subaru of Puyallup. Our sales person Heather Davis was so great. She made the experience so easy.
1
Add a comment...

Brett Jacobsen

Shared publicly  - 
 
Hi Alex, we are so happy to hear about your experience with our dealership. We are very lucky to have staff members like Ryan and Trevor. We hope you enjoy your new vehicle and thank you for the great review!
reviewed:
Volkswagen of Puyallup
820 River Rd, Puyallup, WA 98371
When looking for a third car, we decided to look after a long hunt for the third car and just wanted to say we were greeted by Ryan who was very helpful. Again, Ryan thank you for serving our country! When we decided to go back and purchase the car, we were greeted by Ryan and Trevor who gave the best customer service and helped us make the process easy. While doing the the financial work, we worked with Shawn who was awesome. Once again, thank you for the great car and unbelievable customer service!
1
Add a comment...

Brett Jacobsen

Shared publicly  - 
 
Hi Michael, 

Thank you for the great review. We are very lucky to have staff like Trevor. Enjoy your new vehicle!!
reviewed:
Volkswagen of Puyallup
820 River Rd, Puyallup, WA 98371
You guys were awesome! I was helped by Trevor and he did an amazing job. Very friendly and easy to work with. He knew everything there is to know about the 2015 GTI and made the purchase an easy decision. Even the general manager, Says, came out to congratulate me on my purchase. 11/10 would definitely buy here again. Couldn't ask for more!
1
Add a comment...

Brett Jacobsen

Shared publicly  - 
 
Hi Darci, We are so pleased to hear about your positive experience with our dealership. We are very lucky to have great staff members like Mario! Thank you for the great review and enjoy your new vehicle!
reviewed:
Chevrolet of Puyallup
800 River Rd, Puyallup, WA 98371
James (Mario) Reaves helped us buy our Lincoln Mark LT 0712/2015. This is actually our 2nd purchase from him as we bought our Buick Lucerne from him January 2015. We ventured out Sunday to find the right truck for my husband. After visiting another dealer first and not quite pleased with the service level, we decided to go back to where we received excellent service and honesty. Mario did a fantastic job filtering through the various truck options and narrowing it down for us based on what needs we expressed to him. He took his time once again to get to know us and make this a personal experience. We'll be coming back to Mario for all our car/truck purchases!
1
Add a comment...

Brett Jacobsen

Shared publicly  - 
 
Hi John, we are so happy to hear about your positive experience with Chevrolet of Puyallup. Thank you for the great review and enjoy your new car!
reviewed:
Chevrolet of Puyallup
800 River Rd, Puyallup, WA 98371
I went looking for a used volt. They had exactly what I was looking for. Jim Triggs was very helpful and never pushy in any way. We agreed on the price and off to their finance department I went. Mike Canfield was great. He even got me a lower finance rate then my local bank, thus saving me money. Jim then spent a hour with me going over the whole car. With out question the best car buying experience I have ever had.
1
Add a comment...
Have him in circles
370 people
Naples Dodge Chrysler Jeep's profile photo
Mike Correra's profile photo
CouriersFinder България's profile photo
Michele Rahal's profile photo
Henry Smith's profile photo
Scott Tyner's profile photo
Todd Schafer's profile photo
Suzzanne Nickell's profile photo
Adam Radke's profile photo

Brett Jacobsen

Shared publicly  - 
 
Hi Steve, Wow. We are so pleased to hear about your great experience! We are so happy to have you as a part of our Subaru Family. Thank you for the great review!
Subaru of Puyallup
720 River Rd, Puyallup, WA 98371
Less than a week ago I bought my car and I now have new brand loyalty, dealership loyalty, and salesperson loyalty (yes, that impressed). If you think I'm kidding, go down and ask for Heather Davis; see for yourself.
1
Add a comment...

Brett Jacobsen

Shared publicly  - 
 
Hi Jim, We are so pleased to hear about your great experience with our dealership. Thank you for the great review!
reviewed:
Chevrolet of Puyallup
800 River Rd, Puyallup, WA 98371
Worked with Jim Triggs in buying my new car, he is terrific. No pressure sales, good listening, very relaxed approach, did all that I asked, was honest about everything, open to all questions and answered them, and much more. I would definitely buy from these guys again.

I also found their pricing and financing to be great. Buying a car can be an uncomfortable experience but I actually enjoyed my time there. Jim was fun to hang out with and the finance department was terrific, far more interested in my experience than anything else. Give them a try, you won't regret it.
1
Add a comment...

Brett Jacobsen

Shared publicly  - 
 
Hi Dan! We are so pleased to hear about your experience with our dealership. Thank you fro the great review and enjoy your new car!
Volkswagen of Puyallup
820 River Rd, Puyallup, WA 98371
Couldn't have been more happy with my experience here. Dave was awesome to work with and was very knowledgable about all the vehicles. Mike the manager made me feel welcome and I truly felt like I was getting a great deal on a great car.
1
Add a comment...

Brett Jacobsen

Shared publicly  - 
 
Hi Sarah, WOW! we are so happy to hear that you came back for your second and third car purchases! Thank you for the great review and we are so pleased to serve you!
reviewed:
Volkswagen of Puyallup
820 River Rd, Puyallup, WA 98371
We recently purchased cars number 2&3 from David Hayes at VW Puyallup. Excellent service all the way around. We'll be back for #4! Thanks David!
1
Add a comment...

Brett Jacobsen

Shared publicly  - 
 
Hi Angela and Rocky, We are so lucky to have great staff like Steve. Thank you so much for the great review and enjoy your new vehicle! 
reviewed:
Chevrolet of Puyallup
800 River Rd, Puyallup, WA 98371
It was great dealing with Steve Backman, he did everything he said he would do to get us into our new vehicle. I would recommend him to any of our friends.

Rocky Sharp
1
Add a comment...

Brett Jacobsen

Shared publicly  - 
 
Kevin,

We hope you are enjoying your new Crosstrek and thank you for choosing Subaru of Puyallup!
reviewed:
Subaru of Puyallup
720 River Rd, Puyallup, WA 98371
I went to Subaru of Puyallup last week to check out the CrossTrek. I ended up buying it thanks to Kirk. He was a great Salesman. He was able to help with all the questions I had and got me into the car I wanted.
1
Add a comment...
People
Have him in circles
370 people
Naples Dodge Chrysler Jeep's profile photo
Mike Correra's profile photo
CouriersFinder България's profile photo
Michele Rahal's profile photo
Henry Smith's profile photo
Scott Tyner's profile photo
Todd Schafer's profile photo
Suzzanne Nickell's profile photo
Adam Radke's profile photo
Education
  • Pacific Lutheran University
    Business, 2004 - 2008
Basic Information
Gender
Male
Work
Employment
  • Harnish Auto Family
    Marketing Director, present
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Bonney Lake, WA
Links
Check out their new showroom, it's awesome!
Public - 2 years ago
reviewed 2 years ago
I have had my vehicle serviced with this dealer multiple times, both at their previous location at 400 River Road and at the current location at 800 River Road. The newly renovated facilities are outstanding. The staff has always been friendly and courteous. My service work has always been completed quickly and correctly. I will continue to look to Chevrolet of Puyallup for my sales and auto service needs.
Quality: ExcellentAppeal: ExcellentService: Excellent
Public - 3 years ago
reviewed 3 years ago
3 reviews
Map
Map
Map