Clean, quiet, luxurious! We stayed on the 18th floor overnight during the summer. Our window faced South with great views of Lake Michigan and Navy Pier. Soft beds, his/her sinks in bath, and a very comfortable room.
I think the tub was too deep to step in and out of for a shower - almost 24". Its nice if you wanted a bath, but who really takes hotel baths?
Would definitly stay here again!
Delightful. Was upgraded to a corner room on the 28th floor - sweet!
Service so nice. A small example. I was just there overnight, so brought my toiletries in a zip lock bag. Dumped them on the counter and went to dinner
When I returned, they were all lovingly laid out in size order. Too cute.
And my ice bucket was filed twice a day. Yes, it's the little things that make such big difference
Would love to return
Our stay in this hotel was amazing. The staff was beyond delightful and the room (specifically the bed) was outstanding. We travel a lot and have not experienced such a perfect hotel until this weekend.
Amazing hotel! Matt at the front desk was wonderful to deal with. So professional and courteous. Thank you for making our anniversary a wonderful experience in the city! We will be back every time in the city! Also don't worry if you get addicted to the bath products!
I spoke with John, the concierge. Such an enormous help with finding specific dining requests. He had made recommendations for some top notch restaurants just as I had asked and was able to give a review of each that he recommended. He stated he doesn't like to recommend any location that he hasn't been.
Thanks John!!! It was greatly appreciated!!
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