An action oriented quality professional with proven leadership, interpersonal and communication skills. A self starter and problem solver with 30 plus years experience in numerous positions within IBM customer service. Able to give structure to organizational policy by setting goals using creative and critical thinking skills. Recognized for ability to deliver effective solutions individually, as a team leader, team member and team facilitator. Passionate about people and processes achieving performance excellence.
- Brookly College, St. Paul Vocational Technical
- QMCAuditing of Quality Management Systems, present
- IBM, Univac,Guthrie Theatre, Portec
Perkasie, PA 18944