Phil, this is about your comment "trade in option for used car" on Edmunds. I thought that I was sending a message to you when I filled out the comment area on your site but it was posted underneath the above article. I thought you'll be interested to see what I wrote. Here's a copy:
I think this is very important for your viewers to see. Last week I looked at your article "trade in option for your used car" which contained links to autotrader, carmax and autonation before selling my used car, and contacted all of them in order to see which will provide me with a decent trade in value. I wasn't looking at trading in but just to sell outright to a dealer before buying my new car. I started with autotrader's trade in place and that was absolutely an exhausting experience. They even said "guaranteed offer" and the 3 dealers that were emailed to me were all either interested in selling me a car or simply gave me a lowball offer. I then visited the autonation's site and filled out my car's info and was giving the same method of offer "guaranteed offer" which was a little better but another waste of my time. Carmax was the last choice but when I looked for the nearest location to my work, I found negative reviews on Yelp and google about Carmax and numerous people recommended a company called Trade-In Solutions. Trade in solutions reviews were glorifying. That was a surprise because nowhere on your site there was any mention about this company. I tried Carmax and they were a little better than autotrader and autonation's dealers but Trade in solutions was by far better and more accommodating. They weren't interested in selling me a car and not once made any negative comments to persuade me to sell my car for a low offer. They explained the whole process and I was out of there in less than 40 minutes with a shuttle ride home which was the best part, because I've only been in L.A. for 9 months and did not have anyone that could give me a ride. I think you need to check out this company. Another interesting part was when I mentioned to them that they should contact someone in Edmunds, they mentioned that 2 people from Edmunds already sold them their car. I think you should make this company to others like myself so that others don't have to settle for a low offer from the above companies that you recommended. There is one more thing.....I had the title to my car but as I understood they don't buy leased cars. I hope this will help inform other consumers that are looking for a better alternative to sell their car and not trading in.