Westbrook Terrace Apartments
Contact Information
4300 Westbrook Dr # 26 Ames, IA 50014
4300 Westbrook Drive # 26USIowaAmes50014
(515) 292-3555
Google+ URL

Street View

Your Activity

Is this your business?

Manage this page
Write a review
Review Summary
6 reviews
5 star
3 reviews
4 star
No reviews
3 star
No reviews
2 star
No reviews
1 star
3 reviews
"The apartments are great and the new apartment manager is awsome."
"The apartments are in absolutely terrible repair."
Upload first public photo
All reviews
Andrew Whitmire
3 months ago
New manager is doing great things to turn around the mess he was left!
aabriti pandey's profile photo
aabriti pandey
a year ago
The worst moving experience of my life. Don’t be fooled by the mild-mannered person at the office. The management is horrible. They are running a switch and bait operation!!! I would take them to small claims court if I had the resources and know how. He showed us an average looking second story room promising an exact apartment but instead on moving day assigned us to the most disgusting and pathetic basement room imaginable!!! I was completely shocked to find the entire basement corridor and our room reeking of cigarette & pot smoke plus moulds & moisture. The carpet was sticky and stained everywhere. The toilet refused to flush, the sink was disgusting. And it remained exactly the same even after his so called clean up operation that would transform the place. We were forced to give up the $625 deposit even though we had not yet signed the lease because we had signed the application form. Please be careful and know what you are signing up for before you sign the lease at Westbrook Terrace Dungeons.
• • •
A Google User
4 years ago
I think it's a pretty decent apartment for the price and service. Most of the utilities are paid by the landlord (even including GAS HEAT so that helps during winter time!!) and on-site managers are very friendly and helping. The only thing I got frustrated was that there is only one technician available and it takes such a long time before something gets fixed. If you know how to fix some basic stuff, this is the one for you...
William Takesi
a year ago
The previous landlords were stealing resident's rent. This left numerous residents without proof of rent payment. The apartments are in absolutely terrible repair. The windows are rotting to the point that they leak. The floors are so damaged they shift dramatically underfoot. The entire building has a moisture problem which has resulted in black mold. They failed their health and safety inspection on many occasions. The cabinets are so small they are unusable, and one has a latch made from a screw and some bracket. The linoleum was peeling up on the first day I moved it, they have refused to fix it. My AC broke twice, the second time they refused to fix it. The door was kicked in on the day I moved in, I was able to get them to repair it after numerous threats. However, the "handy man" hung the screen door wrong and now no longer fits properly. The drive way is full of craters. The gutters are broken causing water pool up right next to the foundation. They posted a note stating they had the right to enter the apartment at any time for a length of two months, despite Iowa law stating the opposite. They began showing apartments four months prior to the end of the lease, and did not post the required 24 hour notice. In short, it's a travesty that these slum lords were not shut down during health and safety inspection. Do not move here. If you live here, I suggest documenting all of the problems in your apartment and starting a class action lawsuit.
• • •
jerry danley's profile photo
jerry danley
10 months ago
The apartments are great and the new apartment manager is awsome
A Google User
7 years ago
I was living in this property since 2007. I can tell that it is the worst experience. Manager was so nice to me at the begining until on January when I told her that I would graduate and move out. She tried to make me resign even though I told her that I would move to CA for grad school. Then she insulted me verbally about almost everything. She became being nosy like getting in my apartment when i was not around, look into my staff (closet, bookshelf or kitchen shelf), insulted my religion and lifestyle (food and drink). The street is broken and never repaired. I spent my money to repair my car. However my manager said, "dont borther to repair car. just donate your money to repair our street". Also, during fall or summer, this property has a serious of bug problem. I remember that I had to deal with bug that came into my room even though I shut my door and windows. I had a problem with my fridge or freezer. I reported the manager and she sent her husband to come and take a look but they said it was nothing wrong. I tired to adjust the fridge but it would never keep anything be frozen. Babies crying at 2 am. black gangster gathering at 1 am. building smells like pot. Party until 5 on weekday. you name it!! It is not worth 500 dollars. If you have a low lifestyle, feel free to stop by. Oh Sali, rot in hell!!!!
• • •