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Shawn Smith
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Shawn Smith

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Have him in circles
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Richard Jaeger's profile photo
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We have had VHP here several times for the same problem with our furnace. We have also paid this company more than $1000 in repairs for this problem. The first two times they came out, they found nothing wrong, and charged us a $90 service fee just to change the batteries in the thermostat. We could have done this ourselves. Needless to say, a week later the same problem occured. Rob came out, charging us ANOTHER service fee, and more than $500 to replace a gas valve. The furnace once again worked for a couple weeks, and stopped working again. This time Harry came out and installed a new motor, charged us yet ANOTHER service fee and almost $200 for the part, just for the furnace to stop working again. This time, Harry came out again, charged us ANOTHER service fee, plus $120 to install a $40 thermostat and a new wire. Once again, the furnace is not working. We have only had it running for a week so far. We called Jet Heating and Cooling, who sent a guy named Jason, and he had the problem fixed within 10 minutes. He also told us, if we needed a new furnace, he would have installed a 95% efficiency for about $2200, when VHP would have installed an 80% like we have now for $2500. We are done with these CROOKS.
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Public - 3 years ago
reviewed 3 years ago
2 reviews
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