Response from the owner - 3 months ago
Thank you for your stay and taking the time to let us, as well as others, know about your stay. You are correct that we are a pet friendly property in the heart of downtown Billings. I apologize at time of check in we did not notice your four legged loved one wasn't able to go up or down stairs as we want all our guests, two and four legged alike, to enjoy their stay. I believe, by your description, you were located over by a corner room which does have stairs located near by; however, there is an elevator just on the other side.
I believe our downtown to be a great place to walk your pet as many owners of the locally owned businesses bring their pets to work or allow dogs inside the stores unlike many other properties which are connected by large parking lots and national chain restaurants and stores.