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Jeff Ross
Community Strategist on Humana's Enterprise Social Media Team, founder of the weekly Twitter #ESNchat, blogger at http://JeffRossBlog.com
Community Strategist on Humana's Enterprise Social Media Team, founder of the weekly Twitter #ESNchat, blogger at http://JeffRossBlog.com
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It is with pleasure and a healthy amount of reservation that I announce a change in my career focus at work. For the past several years I have been primarily focused on growing and managing our company’s enterprise social network (ESN). This has been a…

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I watched the movie Heaven is for Real Friday night. I have not read the book like some others in my family have. I knew about the story line of a young boy, the son of a pastor, who has a near-death experience and then stuns his family and others with…

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I watched the movie Heaven is for Real Friday night. I have not read the book like some others in my family have. I knew about the story line of a young boy, the son of a pastor, who has a near-death experience and then stuns his family and others with…

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In this final post in my series on building a successful enterprise social network (ESN), I draw on my learning background and goal orientation. That said, tip #12 is: Never be satisfied – keep growing. This is true in a variety of areas for someone who…

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I suspect this 11th tip in my 12-part series on building a successful enterprise social network (ESN) is talked about more often than it is actually done – at least in a meaningful way. Tip #11 is: Set goals and track progress. That sounds simple enough,…

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After sharing nine previous tips on building a successful enterprise social network (ESN), we come to a subject that has been near and dear to my heart for decades – training and learning. I was a professional educator/trainer for over 30 years before…

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It’s time for tip #9 in my 12-part series on my best advice for building a successful enterprise social network (ESN). This one is related to tip #8 which is “Integrate your ESN where people do their work.” However, that tip focused on the applications…

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This is part 8 of a 12-part series on tips for building a successful enterprise social network (ESN) at your business. Links to the previous 7 tips are at the bottom of this post. Tip #8 is an extremely important one if your ESN is to really make a…

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For this sixth tip in my series on building a successful enterprise social network (ESN), I am deeply indebted to online community management consultant Rich Millington, his excellent resources at FeverBee.com and his book Buzzing Communities. Here’s the…

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This is part 7 of a 12-part series on building a successful enterprise social network (ESN). These 12 tips are ones that after careful reflection I promote as vital to the success of the ESN I’ve managed for a Fortune 100 company the past 4+ years, and I…
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