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John Barrett Rose
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Ordered articles for delivery to Austria, paid for by credit card. After two weeks with nothing delivered I e-mailed them twice advising non-delivery and asking for either a tracking number or other proof of postage. No answer to either e-mail. AFG Security have taken the money but delivered nothing, not even information. Avoid this Slovakian outfit. TWO WEEKS LATER - after still no reply from AFG I contacted the Trade Commissioner at the Slovakian Embassy, Within six working hours I received an email from the Embassy telling me the Commissioner had telephoned the AFG firm, which is considered a reputable company in Slovakia. Simultaneously I had an email from AFG announcing my order was being shipped and supplying a tracking number. The goods arrived two days later, four weeks after the order confirmation. I'm not much impressed by AFG but very favorably impressed by the Trade Commissioner. It is clear that the Slovakian Government will act vigorously to assist foreigners dealing with Slovak firms.
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Public - 2 years ago
reviewed 2 years ago
1 review
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