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- I keep getting this error:
"An error has occured, if the problem persists please visit the web site and see the help section for more details and to contact support.
The package you have downloaded has been corrupted and will not unpack. Common causes for this are:
(a) the file was corrupted durring the download and needs to be downloaded again
(b) the file on the server has been corrupted and the administrator must update the package
If you download does not work for a subsequent download please contact support through the web site's help section. "
You guys have no where to contact, and nothing in your help covers this! please assist! On The Hub is useless If i can't download the product!Aug 29, 2012
- I'm having the same problem...Sep 15, 2012
- This is no longer an issue for me, make sure you download the companion software.Apr 1, 2013