LastPass - Google+

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1 sem.

Struggling to keep employees engaged in your cyber security strategy? Read our advice in +Continuitycentralhome http://lastpass.tech/62658iiMB

LastPass: Apologies for any inconveniences caused, Joe. A support representative is following through with you via the internal ticketing system. Thank you kindly.

Joe Szabo (Szabo Sales): I'm not able to disable the authentication security level, I keep getting an error. I have tried your support system (ticket number 5473282) and after the initial contact, I have not received any communication since then. This issue is over 24 hours old. Why is this all important, I can't log into any business accounts (email, bank, QuickBooks, etc) and at this point, my business is losing money. My passwords remain locked in Lastpass and I have elected to add the authentication process to my Lastpass account. I have provided detail information on my account and the CSR has deemed me not the owner, despite information I could only provide. Now you may ask why I'm having to disable the authentication, my mobile phone was updated and has been a victim of the dreaded bootloop on android. It has since been sent to Google for replacement and even after I get the replacement, I will not be able to set up the authentication until my current setup is turned off. The first issue is that the process to disable the authentication in not working and then the process to prove who I'm is under the opinion of CSR. The only way to communicate with Lastpass is through their support system which has not even confirmed my inquiries. There needs to be a secondary way to get this task accomplished. Lastpass as a company is not concerned with the users that are genuine and have an issue that with a phone call or further communication to rectify an issue. Like I said, since the CSR has deemed me not who I'm, the support ticket has been dead. Even if this was a hacking situation, you should have further protocols to continue to get to the end of the issue as a whole. I have put in more than 3 support tickets. I call the public Lastpass number (which is actually idwatchdog.com) and they have put in 2 support tickets and CC'd me on them and I have more than 30 updates to the aforementioned support ticket - NOTHING. I do not know what else to do other than drive from South East Pennsylvania to the Fairfax, VA. address and knock on the door to get some support. If it is to come down to that, this would be an atrocity to the customer service Lastpass provides. I hope this can be taken care of by Tuesday, May 23, 2017 for that will be pushing 2 days since the initial support ticket was issued.

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3 sem.

Use LastPass for strong passwords & 2 Factor Auth to bolster the security of your digital life- http://lastpass.tech/62628gQHQ #2FactorTuesday #2FA

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A spreadsheet of passwords just won't cut it-- how are your employees saving their passwords? http://lastpass.tech/62608g8Re #SmallBusinessWeek

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Running a small business is no easy feat. Check out these apps that can help you stay competitive http://lastpass.tech/62698g8GV #SmallBusinessWeek

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LastPass makes it easy to fix the terrible passwords in your life -
http://lastpass.tech/626285F5j

Why we choose terrible passwords, and how to fix them

cbsnews.com

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2 sem.

Use LastPass to update your passwords easily and keep them secure http://lastpass.tech/62648ib56

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3 sem.

A password manager like LastPass is 1 of the 5 ways startups can secure their business conversations via @TechCoHQ http://lastpass.tech/62688gSuG

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Whether sharing one or multiple sites, LastPass has the flexible sharing options that teams need: http://lastpass.tech/62618gr5J #SmallBusinessWeek

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You don’t have to remember passwords, so here are 7 things to remember instead. #PasswordDay

LastPass: Sorry to hear that, Blaine. Please see our recovery guide here http://lastpass.tech/62608gFpo if you haven't had a chance to do so yet. If the issue still persist, please reach out to us via our official support tickets channel here lastpass.com/supportticket.php where we may be better suited to assist. One of our support agents will follow up as soon as they are able. Hope this helps.

LastPass: Hi there. What are the errors that you are seeing?

Blaine G Woodman: Your app is screwed can't change my pass word master doesn't work locked my laptop thanks a million L Life's

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Be prepared to re-manage passwords when you have employees that leave, even under the best of terms. http://lastpass.tech/6264855bQ