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Real Property Management Phoenix Metro
Property Management Company
273 followers|189,844 views
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2320 W Peoria Ave c122 Phoenix, AZ 85029
2320 West Peoria Avenue c122USArizonaPhoenix85029
(602) 368-5730rpmphoenixmetro.com
Property Management Company, Corporate Campus
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Review Summary
3.5
24 reviews
5 star
13 reviews
4 star
2 reviews
3 star
No reviews
2 star
2 reviews
1 star
7 reviews
"We have always had great service from Real Property Management."
"Be careful renting from these folks."
"I am just stunned at customer service nowadays."
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273 people
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All reviews
Krystal Krug
a week ago
We have been dealing with RPM Phoenix Metro for over 4 years, we have had some communication issues over the years but over all they are great to work with. Tina and Tonya that work in the maintenance dept. are very helpful ladies and provide great customer service. Karen the accounting manager provides great customer service as well, she helped my Mom and I out when we were having a difficult time after my Mom lost her job; Karen went to bat for us with the owner. And we will be forever grateful for her and the owner, if it wasn't for their understanding we would've been out on the streets. Thank you RPM.
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Dianne Wolff
3 months ago
We have always had great service from Real Property Management. However, it would be more convenient for us if the owner of the house we're renting would allow the RPM maintenance staff to take care of our work order requests as it can sometimes take up to 2 weeks for the work to be done. I would love to pay my rent online, but feel it's ridiculous for RPM to charge a fee for this service.
D Johnson
5 months ago
Be careful renting from these folks. If there is a problem, it will take several days for them to get back to you and then they will send someone who will tell you they are not qualified to fix whatever it is. Again, you will have to wait several days for someone else. You have to jump through many hoops to get your security deposit returned but then they will not return all of it. Don't bother leaving the house cleaner than you found it, does not matter to them.
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Kristine Az
a year ago
I'm trying to find houses in a certain area of the Valley and one of them happened to fall under the purview of this management company. Unfortunately, the last thing they were apparently willing to do was actually lease/rent a home. They refused to help in any way and put forth ZERO effort. Their answer to everything? Use Google. Absolutely horrid customer service, could not care less and also refused to put me in touch with any owner when I tried to resolve the issue. The receptionist would NOT give me information. She said to deal with her, and then said no one helping me at their company was my fault. Completely unprofessional, dismissive, and rude. I am just stunned at customer service nowadays. I would never treat anyone like that. That whole "treat others as you would want to be treated" means putting some effort in to actually helping clients. I was totally stonewalled by these people. Really unfortunate. I have money burning a hole in my pocket and I want a house ASAP. FYI, this is the Peoria location I am speaking of.
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Michael Senina
2 weeks ago
Rented from RPM when I relocated to Phoenix. They have been the best property managment company i've dealt with so far! Professional and always very attentive, I recommend them for anyone looking for a property to rent in the Phoenix area. I moved out of state again but if I ever come back to Phoenix they are the first place I would be going to to rent a property! Thanks for the great service from the sales person to the maintenance to the support staff, great job!
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Jimmy Dang
5 months ago
Rodd with this company is very responsive and so is their maintenance department staff. When you need something, they respond as soon as they can. I switched over to these guys from another company and have been very happy with them so far.
K EastValley
4 months ago
I have known the owners of this company for many years and have trusted what they do and stand for. I would recommend Real Property Management to anyone.
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Kristin Bristow
a year ago
I give this company -5 stars. This company has no soul. As the homeowner they will overcharge you for repairs and find anything to get money out of you. Just about every month they charged me for something, a walk through or some other stupid reason. When you need a repair done they will charge you more to fix it than it is to buy a brand new dishwasher, washing machine, etc. If you tell them that you would rather get a new appliance than pay their outrageous fix it price they will tell you that it's not part of the contract and if you want to go that rout you will have to do it yourself. Every time something needed to get fixed I ended up having to do all the work of calling a repair man or ordering a new appliance and informing the tenant. They are completely useless. Communication with them is awful. After years of trying to cancel my contract, because every time I called they bounced me around from one person to an next until I'd finally leave a voice mail which was useless because no one would call me back, they finally canceled my contract with one day notice and a cancellation fee. They are truly the worst.
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Partners, Rodd & Greg at the RPM National Conference.
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Have them in circles
273 people
AES CONSULTING LLC's profile photo
Monticello Realty's profile photo
Jackie A. Houpt's profile photo
Rent It Today's profile photo
Joseph Smith's profile photo
Leonor Araujo Fernandes's profile photo
Joel Serafim's profile photo
Jason Cardenes's profile photo
Louisville Real Property Management's profile photo
1
Aaron Carter's profile photo
 
This looks fantastic. I will have to check this place out. I have been looking for a well respected property management team and this looks like it's it.

Aaron Carter | http://www.sdlrealestate.com/
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Retired NBA All- Star Mark Eaton. Mark spoke to our group on the " Four Commitments of a Winning Team"
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