Profile

Cover photo
Get Satisfaction
226 followers|97,306 views
AboutPostsPhotosVideos

Stream

Get Satisfaction

Shared publicly  - 
 
Companies with thriving communities have 5 things in common. Does yours do these things?
1
Add a comment...

Get Satisfaction

Shared publicly  - 
 
There are some companies that have totally nailed the art of building adoring relationships with customers. Don't fly blind. Learn from them!
1
1
Bill Quiseng's profile photo
Add a comment...

Get Satisfaction

Shared publicly  - 
 
Jordan Reeves is one of the masterminds behind TED-Ed's culture of radical openness, collaboration, and outstanding content. This is how he's doing it. 
1
Add a comment...
 
Warning. These social support fails are not meant to be guides for how to provide customer service in 2014.
1
Add a comment...
Have them in circles
226 people
David Rowley's profile photo
Adrian Pelaez's profile photo

Get Satisfaction

Shared publicly  - 
 
When we launched in 2007, it was with the understanding that customer relationships were about to change in a big way. Now they have. But the guiding principles are largely unchanged. 
1
Add a comment...
 
Customer experience is human experience. Netflix nails it. Does your company? 
1
Add a comment...

Get Satisfaction

Shared publicly  - 
 
Totango's Customer Success Summit tomorrow indicates a shifting prioritization of Customer Success. Learn the 3 ways a community can help you deliver it.
1
Add a comment...

Get Satisfaction

Shared publicly  - 
 
Koodo has figured out the secret to delivering ridiculously high customer self-service AND customer satisfaction. Find out how they're doing it.
1
1
Cazoomi.com's profile photo
Add a comment...
 
Health care has been slower than other industries to adopt online tools to provide better patient care. But they're catching up quickly!
1
Add a comment...
People
Have them in circles
226 people
David Rowley's profile photo
Adrian Pelaez's profile photo
Contact Information
Contact info
Phone
877-339-3997
Story
Tagline
Communities that mean business.
Introduction
Community Puts the Customer First

Get Satisfaction is a platform that lets your customers interact with each other, be heard and find resolution in more ways than ever - because the power of community is conversation.

Connect with us in our community
Learn more on our Social Studies Blog
Follow us on Twitter