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Mark Badger
Lives in Birmingham
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Birmingham
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Music, Iron Man Records, Birmingham Music Network, Police Bastard, Last Under The Sun, Music PR & Promotion, Tour Management & Driver http://www.ironmanrecords.co.uk
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Male
I rang the Cardiff store to book an appointment and was met with an attitude of almost contempt. I took my mac in for repairs and the repairs were unsuccessful, when I returned to book an appointment I found the person who answered the phone to be almost enjoying the fact that they were being unhelpful to me. Do not speak to these people on the phone, they are very unhelpful. Be prepared for their polite contempt for your situation. To be fair the person I spoke to did apologise for the way they spoke to me in the end and I had to apologise too as we both ended up at each others throats, but how can this happen? Is this any way for people to handle calls on behalf of a company like apple? I am disappointed in the way this store handles calls and the manner that their staff deploy. Very poor communication skills, I wanted help, not an argument about it.
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Public - 9 months ago
reviewed 9 months ago
2 reviews
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