Profile cover photo
Profile photo
EvaluAgent
8 followers -
contact centre, gamification, employee engagement,
contact centre, gamification, employee engagement,

8 followers
About
Posts

Post has attachment
Delivering a superior #customerexperience is now regarded as the only way that an organisation can truly set itself apart from the competition
Add a comment...

Post has attachment
Is technology the answer to #contactcentre challenges? Read our blog from CEO Jaime Scott
Add a comment...

Post has attachment
Are you a #callcentre manager? Are you top of your game? Read our blog to work out which type you are to help develop your skills:
Add a comment...

Post has attachment
Keep up to date with Customer Experience Leaders from around the world with the Customer Bliss podcast
Add a comment...

Post has attachment
What can we do to bring more job satisfaction to the #callcentre? Introduce a little competition into the equation!
Add a comment...

Post has attachment
The end of the #callcentre as we know it? It is thought that by 2025 the call centre will no longer exist:
Add a comment...

Post has attachment
What are the best ways to empower agents? We've outlined our 5 top tips:
Add a comment...

Post has attachment
There may be a huge rise in digital technology but how well does it work in terms of digital CX?
http://evalua.gent/2sXX1eT
Add a comment...

Post has attachment
What does ignoring empowerment mean for a call centre and its customers?
Add a comment...

Post has attachment
Create a consistent contact centre experience by gamifying your values. Read more from our Insight Director
Add a comment...
Wait while more posts are being loaded