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Cathy Balding
Consultant in Healthcare Quality Management, Author of The Strategic Quality Manager 2011, and Create a Great Quality System In Six Months 2013
Consultant in Healthcare Quality Management, Author of The Strategic Quality Manager 2011, and Create a Great Quality System In Six Months 2013
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Cathy's posts

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Does your quality system include the three essential ingredients for success? Or is it just more compliance?

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Combine change and improvement techniques for less resistance and more success!

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Can't decide what to report to your board about care quality and safety? More is not always better!

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Top tips for a real world, whole of organisation approach to creating great care for your consumers.

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Check out Western Health's real world story of implementing a whole of organisation approach to providing great care for their consumers.

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Part 1 of a three-part workshop on a real world, whole of organisation approach to creating great care.

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What happens when the leadership trainer becomes a patient?  Listen to Julie Warnock  discuss her unexpected admission across tow campuses of the same organisation - and  how organisational leadership played out differently at each.

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