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Cathy Balding
Consultant in Healthcare Quality Management, Author of The Strategic Quality Manager 2011, and Create a Great Quality System In Six Months 2013
Consultant in Healthcare Quality Management, Author of The Strategic Quality Manager 2011, and Create a Great Quality System In Six Months 2013
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My new book will be out later this year - and this one's fiction! What happens when a CEO is faced with a health service that's fallen down - but not everyone thinks there's a problem? See 'sneak previews' here...
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New research article on challenges of implementing healthcare quality systems so they make a real point of care difference, by Cathy Balding and Sandra Leggat July 2017.
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There is no shortage of tools for healthcare quality improvement, and knowledge of what to use them for. So why is it so hard to create and maintain high quality care? Well - lots of reasons! - and here's my latest research into one of them. Why do staff still see quality systems as distracting from providing good care - rather than supporting? If we don't fix this, it won't matter how many new tools and approaches we develop. Check it out on the link below, or on my website:
http://www.cathybalding.com/tools_and_tips

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Does your quality system include the three essential ingredients for success? Or is it just more compliance?
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Combine change and improvement techniques for less resistance and more success!
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Can't decide what to report to your board about care quality and safety? More is not always better!
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Top tips for a real world, whole of organisation approach to creating great care for your consumers.
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Check out Western Health's real world story of implementing a whole of organisation approach to providing great care for their consumers.
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Part 1 of a three-part workshop on a real world, whole of organisation approach to creating great care.
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