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Georgia Galiatsatos
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Lives in united states
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Georgia Galiatsatos

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united states
Disappointed and frustrated - never again!!! Brian's service was horrible in every single way - what a waste of time and money. I hired him based on the reviews here from 2 years ago and so I owe it to any future customers to write this review so that they do not get fooled like I did. Brian redid our kitchen, 2 bathrooms and a powder room. He did some electric work as well and a few other smaller projects in my house. He was supposed to do more work but I did not let him finish. My kitchen tiles are the worst - they look like steps. Brian's "subcontractors" do not use spacers or any leveling tools, they just throw the tiles on your floor. They are crooked, some spaces are twice as big as others and the grout has multiple holes. I asked him to fix the tiles twice and they still look terrible. He blamed it on my old floor, which was indeed crooked but he was supposed to fix it. Brian's crew works no more than 2 hours a day. Their work is sloppy, dirty, and rushed. Yet they took almost 5 months and did not finish the job since I lost my patience. I asked Brian multiple times when he will complete the project and I never got an answer from him. He kept complaining that my house is old and everything takes too long. All he cares is about the money. Brian advertises on his website "owner always on site". This is a lie!!! My project was over $70,000 and I did not even get an itemized receipt. He wanted 50% upfront!!! I paid him that and the next installment payment of another 30%. I now hired other contractors and they are breaking all the tiles that Brian installed. What a waste! I never asked Brian for any money back. This is not about the money. It is about the poor quality of his work. I have multiple rental properties and this is the first time I happened to hire someone so careless and someone who hates to work. There is no love in what he does. The subcontractors were also throwing their cigarette butts on our lawn and this was disgusting as well. I had to go and pick up their cigarette butts off my lawn. NEVER EVER AGAIN!!! Do your research before you waste your hard saved money.
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Public - 2 years ago
reviewed 2 years ago
1 review