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Master Wong
Works at Master Wong Academy
Lives in Ipswich
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  • Master Wong Academy
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Web Design Web Design Ipswich Suffolk - Web Development - Search Engine - Hosting - Online Portfolio - Low Cost Web Solutions for your business -Masterwebdesignonline.com
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Ipswich Suffolk
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Master Wong on Demand (PC)
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Master Wong TV - MW - on Demand
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Pathetic customers service. None friendly staff and not welcoming at all. I booked to have my battery changes which it confirmed i was eligible for. This allowed me to make the appointment. I traveled 2 hours to get to this store. I waited over an hour before i was seen. Then was told there was not a technician in the store to do the job. Why didn;t they tell me when i checked in? He said i could come back tomorrow to get it done. It's not easy for me to get time off work let a lone come back the next day. You can imagine how frustrated this has made me. Unhappy was not even the word. Then i was passed on to another member of staff who was just as useless and could not resolve the issue. All they had to do was get it fixed for you 1st thing in the morning and send it back to me 1st class. But no, no compensation and no ignition of thinking how to resolve the issue. Just sorry can't do it. The member of staff couldn't deal with a frustrated customer and decided to get security to chuck me out the store. It had gone pass closing time so the staff members were more keen of getting riddle of customers to go home then providing the service they should. Appalling service would recommend not to use that store for any thing.
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Public - 6 months ago
reviewed 6 months ago
1 review
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