They had one of the 3 parts I needed for my washer. Very common name brand washer. They had a knob I needed. They wanted $17. It took me 2 seconds to go on eBay and order the same one for $4 with free shipping. Location is great and they're very friendly but it's time they get internet competitive before the few items left on the shelf end up in the going out of business bin. It's 2016 don't blame it on the Internet. Be more convenient than eBay or disappear.