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Ben Oxenberg
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‫דוריה אמר‬‎'s profile photo
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I had a phenomenal experience with Harrison Imports from top to bottom, and specifically with Jenn Wilson. Jenn helped me through every step of my car shopping experience with Harrison Imports, which was a tall order given that I was 'shopping' from out of state (Denver to be exact). She walked me through every step of the process, and was reachable by phone, email, text, etc, day and night, every time that I had a question or concern. On top of that, she was not only accommodating and easy-to-work-with, but was much more of a person who you might bring with you to the dealership to help you shop, rather than a traditional 'car salesman' (if that makes sense). Ultimately, after I had already put a deposit on a used vehicle, I backed out of the deal (which, by the way, was the most user-friendly negotiation I have ever been a part of) due to a minor concern with the car. Not only did Jenn go out of her way on her day off to try and remedy this minor issue with the car, but was even gracious, helpful, and understanding when I requested a refund for my deposit. I received the refund in just three days after backing out of the deal. ON TOP OF ALL OF THIS, this five-star customer service was dealing with the sale of a used car for about $10K, so if this is how Harrison Imports and Jenn Wilson specifically deal with customers when selling some of their cheapest vehicles, I can only imagine the service they give to the rest of their seemingly more important customers/sales. I would recommend Harrison Imports to anyone and everyone, and would strongly encourage them to ask for Jenn Wilson. Top notch dealership overall.
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Public - in the last week
reviewed in the last week
I worked with Jason every day for about five days, via email and even his personal cell number, trying to work out a deal on a car. Not only was he accommodating, but very helpful in outlining how we could go about the deal, paperwork, and even transportation of the car (I was in Denver). When I offered to fly out to the European Autohaus after we agreed to a price, he even offered to drive and pick me up from the airport early Monday morning, so that I could have as much time as possible to drive back home to Denver in the new car. Ultimately, I decided to buy a car from a dealership closer to home, however I will not hesitate to work with the European Autohaus in the future. Not only was the dealership, and specifically Jason, extremely accommodating, stress-free, and overall easy to work with, but the actual negotiations were the most relaxed negotiations I've ever endured. When we finally agreed to a price (before I bailed on the car), we did so via text, incredibly informally and laid back. Had the logistics worked out, I genuinely wish I could have purchased the car from the European Autohaus, as it was the best car-buying (car-shopping*) experience I've ever had. Thanks for everything guys, and I look forward to working with you in the future!
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Public - 3 months ago
reviewed 3 months ago
2 reviews
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