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Customers That Stick
147 followers -
Is your customer service heroic?
Is your customer service heroic?

147 followers
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Customers That Stick's posts

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Customers don’t want to hunt for the service department. It’s time to embed #custserv.

Do you have a "magic" question that helps customers tell you what they really want?

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 Salesforce Desk shares 5 #custserv myths in this infographic. Are any surprising to you? 

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Do you know the basic principles of customer journey maps? Listen to the #podcast!

Do you fully understand your customers' expectations of your product or service?

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Do you consider how to make your customers feel secure throughout the journey? 

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Our latest #podcast on customers: how to get ‘em, how to keep ‘em, and how to keep ‘em happy.

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Should #retail stores be open on Thanksgiving Day? from +Forbes.

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5 Millennial Traits to Improve #CustServ on today's blog:

What do you do to ensure your waiting customers don't feel abandoned?
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