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Bob Baertlein
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Terrible customer service. I have been trying to get some warranty work done on my Weather Shield windows. Trying to work with Timber Ridge has been nothing but a major frustration. It's been a month now and I still do not have a promised quote returned not to mention the fact that Andy (owner) doesn;t return calls or email.
Public - 2 months ago
reviewed 2 months ago
Worst run waste service I have ever experienced. Took 5 calls, several weeks to get a missed pickup made. Finally had to make a formal complaint made with corporate office in Texas to get the pickup made. Was also promised a credit and they never made good. Now been waiting 2 months for the bin to be picked up after canceling service.
Public - 3 years ago
reviewed 3 years ago
3 reviews
Terrible experience with the service department and all Chrysler products. I have a 2007 Jeep with the Mercedes diesel. Warning lights came on at 65K which according to their diagnostics required a completely new turbo unit costing $5000 and took 3 weeks in the shop to complete. Less than 10k miles later same warning light came on. This time I was told it required a new "Switch Valve" and guess what? another $5000 repair. I've owned 4 different Chrysler products over the past 20+ years and all where horrible experiences. Never again!!!!!!!
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Public - 3 years ago
reviewed 3 years ago