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Five Guys Burgers and Fries
Fast Food Restaurant$
Today 11:00 am – 10:00 pm
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1339 Coolidge Hwy Troy, MI 48084
1339 Coolidge HighwayUSMichiganTroy48084
(248) 649-3483fiveguys.com
$Fast Food Restaurant, Takeout Restaurant
Fast Food Restaurant
Takeout Restaurant
American Restaurant
Today 11:00 am – 10:00 pm
Monday 11:00 am – 10:00 pmTuesday 11:00 am – 10:00 pmWednesday 11:00 am – 10:00 pmThursday 11:00 am – 10:00 pmFriday 11:00 am – 10:00 pmSaturday 11:00 am – 10:00 pmSunday 11:00 am – 10:00 pm
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Five Guys is an award winning fast casual restaurant chain focused on hamburgers, hot dogs, and french fries.
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Review Summary
3.8
11 reviews
5 star
7 reviews
4 star
1 review
3 star
1 review
2 star
1 review
1 star
1 review
Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.- Google
"Free peanuts to eat while you wait for order to cook fresh(about 10 mins."
"Ordered cajun fries."
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Warren Lee's profile photo
Warren Lee
a month ago
You know I usually love Five Guys but this last visit I made about 10 minutes ago was beyond "unsatisfactory". I ordered a Bacon Cheeseburger, All The Way (ketchup, mustard, onions, mushrooms, tomatoes, lettue, pickles, and mayo) with Jalapenos. What I got instead was a burger with two patties, no bacon, no jalapenos, no mustard, no pickles, one piece of lettuce, and little amounts of everything else. I mean, if they leave out one topping, fine. But this was just not what they used to do. I was extremely unsatisfied, yet had no way to complain because I took it out of the store right away.
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Response from the owner - a month ago
Hi Warren, I'm sorry to hear about your recent experience. That's certainly not what we expect and would like to try to fix this! In order for us to look into what happened, could you please give us more information by filling out our online form at: http://bit.ly/FiveGuysContactUs or by calling us directly at 866-345-GUYS (4897). This way your comments will be sent to the store and its management. Thanks for your patience and I hope we can try to make things right again. Victoria
Cristian Teodoridis's profile photo
Cristian Teodoridis
2 years ago
This is our go-to place when we feel like clogging our arteries a little :) The burgers are always excellent, love the fries and always have a cup of peanuts while waiting for our order to be ready. Can't think of anything negative about the place. Certainly recommend it!
Dafeng Chen's profile photo
Dafeng Chen
a year ago
Off the chain!
A Google User
4 years ago
I love that everything is fresh and made to order. The burgers taste like the ones off my own gas grill and the toppings are crisp and flavorful. Bun has the perfect amount of "chew" to it. I ordered a regular fry but they actually just shoveled a whole scoopful into the bag, more than overflowing the already-big fry cup (which fits nicely into a cupholder, by the way). The taste and texture of the fries is just like Penn Station, along with the whole philosophy of the sub chain: Make it fresh, with the best ingredients and friendly service, and people will gladly spend $10 on a fast food lunch.
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Petunia Rose
2 years ago
All in all this one sucks!! They do give alot of fries, which I guess most people like, but they leave the skins on, which I think is gross and they're soggy. I really like their new drink machines, they give you the most variety around. The food has the potential to be great, but I can't tell you how many times they have messed up our order. I'd say at least 50% of the time. We stopped going for 5 months when the size of the patty was about 1/2 the size it's suppose to be! I was shocked! I've never experienced this before at ANY restaurant. When I called to complain the "manager" choose to blame a new employee and was reluctant to replace our order. We stopped coming here for about 5 months or so after that. We recently decided to give it another shot after expressing our concerns to another manager who blatantly lied to our face, assuring us that that "manager" who didn't own up to his failure was gone from this location. Then we saw that "manager" working here about a week later. They are friendly enough, but they have failed to add condiments, even thought it's clearly on the receipt. Just recently they undercooked our burgers...I mean they were pink! I don't not like raw meat and found this absolutely disgusting! That's the last time! I've had it with this place. It has steadily gone downhill from the first time we've experienced it. I regret tipping them about 50% of the time, actually. If you're not too picky this might be a great place for you, but for us it's too expensive for the potential of good food..
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David Lessard's profile photo
David Lessard
3 years ago
As good as the original. Thank God they brought this franchise to Michigan!
A Google User
3 years ago
Amazing burger. Amazing fries. Good employees and fast service. Burgers are super tasty. Got a full size bacon cheeseburger which is about a half pound. Added onion, lettuce, mayo&ketchup, and sauteed mushrooms, green peppers, and jalapenos. All toppings fresh and free. Ordered cajun fries. Huge pile. Fresh cut, super tasty. Free peanuts to eat while you wait for order to cook fresh(about 10 mins). Total damage about $9.00. Amazing value. Kudos!
A Google User
4 years ago
Delicious! If you want a city-style burger, this is the place. The facility is clean and well-kept. The people are friendly and fun. If you are hungry, go here!

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