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Verified local business
Morong Falmouth
Car Dealer
Today 8:00 am – 8:00 pm
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187 U.S. 1 Falmouth, ME 04105
187 U.S. 1USMEFalmouth04105
Car Dealer, Used Car Dealer
Car Dealer
Used Car Dealer
Mazda Dealer
Porsche Dealer
Audi Dealer
Volkswagen Dealer
Today 8:00 am – 8:00 pm
Monday 8:00 am – 7:00 pmTuesday 8:00 am – 7:00 pmWednesday 8:00 am – 7:00 pmThursday 8:00 am – 8:00 pmFriday 8:00 am – 6:00 pmSaturday 8:00 am – 5:00 pmSunday Closed
New and Used VW, Audi, Mazda and Porsche dealership. We provide parts, service and body shop work.
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25 reviews
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22 reviews
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3 star
1 review
2 star
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1 star
2 reviews
People talk about new car dealership, buying a car, local dealers, buying experience and auto repair shops
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Karl Jankowski's profile photo
Karl Jankowski
reviewed 3 months ago
Throw out any perception you have of "good customer service" from a dealer. It's all bollocks. The difference in experience of buying, and owning, a car from Morong is on different level than any other ownership experience I've had. I left Maine, unfortunately, and can now see the "good level of service" offered by my local dealers and what Morong does for their customers. They are the genuinely awesome.
Janice Rey
reviewed 4 months ago
5 Star Experience for me. In August I returned to Morong and Ted Cianchette for the second time in a year. I felt the need to part with a 2013 Beetle for a 4-wheel drive SUV. Ted was once again very helpful in helping me find the right car with just the right amount of bells and whistles. He listened to what I wanted and helped me find that just right SUV. But Ted doesn't stop at delivery. He has always said to contact him with any concerns. Recently, when I replaced my iPhone, I could not reset my bluetooth connection. I e-mailed Ted and he contacted me within hours. Due to schedules we could not connect live until Saturday night when he talked me through a 3 minute procedure that set everything right. Ted is all about service before you buy a car, when you are in the process, and when you own the car. Kudos to Ted and his commitment to on-going service.
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Michele Stapleton's profile photo
Michele Stapleton
reviewed 5 months ago
When I purchased my Mazda from Morong it was a pleasant process. I shopped several dealers before deciding to wait for the new model year to arrive. During that wait (a couple of months) some of the other dealers bombarded me with annoying automatic emails, but when the guys at Morong sent emails they were obviously not canned, but instead written specifically to my needs, updating me about the new model's ETA. When the new cars finally arrived they got me the exact model and color I asked for. And, they even followed up a few days later just to see if I had any questions or problems. Totally professional, no games, no pressure.
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Joslin Howe
reviewed 3 months ago
The sales experience was great! They were beyond amazing especially with some very odd circumstances that happened around my trade-in. That being said, the service department is HORRIBLE! When I purchased the car, there was a glitch with the stereo. I was spoken to in such a condescending tone, was told it was "user error" and not helped in the slightest, until someone had a similar problem at a different dealership and, at that point, was taken seriously. That was after me calling for two months about getting it fixed. Finally, it was repaired. When bringing my vehicle in for maintenance I was spoken to about parking in the "wrong area", despite there being no parking available in the "right area" and made to feel dumb. Similarly, I was quoted one price for something and at time of payment, it was doubled, but since they couldn't find the original paperwork with the half price quote, I was told to pay the full price. When recently in for service, it went well. Until all of my traction lights, ABS lights and tire lights lit up due to ANOTHER error on their part. Nothing they can do will make up for the time I have had to waste because of their errors. I will now be driving elsewhere for service, just so I won't' have to deal with the headache of their bullshit.
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Michael SCire
reviewed 4 months ago
I recently purchased a Volkswagon Passat from Ted Cianchette from Morong. It was the most enjoyable car buying experience I had in a long time. Shared with Ted what I was looking for and what was important. Ted constructed an offer that exceeded my expectations and the purchase was completed in less than a week. I took the bus from Boston to Portland the day after Thanksgiving, signed the paperwork and drove off with my new Passat which I love. I will definitely recommend Morong and Ted to all my friends looking for a Volkwagon, Audi, or Mazda.
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Nathan Bonyun
reviewed 7 months ago
It has been one year since we made our last purchase from Morong Falmouth and it was time to replace the wife's car. We knew right were we were going considering the outstanding quality of service we previously received and not surprisingly we were met with equal quality service and friendly staff we enjoyed previously. Ted the salesman who we went through previously was unavailable but Simon was and his level of service was no less. Simon was not pushy at all, we sat down and had a genuine conversation about the needs for my wife and that we already had an SUV we were interested in. Bought the SUV the same day just like last time, can't say enough about this dealer, they are the best! please please consider them in your search for a vehicle!
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