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Cherokee Carpet Care
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When servicing your carpets, we strive to keep you, your family, and your pets safe by using gentle yet effective products on your carpets and upholstery. With our state-of-the-art equipment your carpets will be fresh, clean, residue-free and deodorized.
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We Take the Time To Do It Right!
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Q.I recently had my carpets cleaned by someone who offered a bargain three-room rate. When he was finished, the bill was surprisingly large. He said there's a substantial extra charge for steps. Is that standard?
Stairs are more labor intensive, and most firms charge for them separately on a per-step basis. Prices vary enormously on this item, with the so-called bargain firms often charging the highest rates. This helps them compensate for the low-ball prices in their ads. Buyer beware! Stick with reputable firms and check all prices
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Q. Can I walk on my carpets right after it's been cleaned?
Yes, but be careful not to slip as you walk from damp carpeting onto non-carpeted areas. Also, be sure to wear clean shoes on your newly cleaned carpet. We recommend white socks, house slippers or shoe covers.
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If you have pet(s), you should be aware that at least one door will be ajar while we are working. If you are concerned that your pet(s) may get out, you may want to close them in a room and let us know if you want us to let your pet(s) out before we leave.

We will need to park our mobile cleaning unit as close to the door as possible. Kindly leave us a space and move any vehicles that we may block in, if you will need them while we are there. It is difficult to move our van once we start cleaning.
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If you need to cancel or reschedule your appointment , please try to give us as much notice as possible so another job can be scheduled.
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Service Preparation
If we will be moving furniture while cleaning your carpets, please remove all breakables and small items from the areas to be cleaned prior to the appointment time. This includes plants, toys, magazines, etc.
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Our Featured special is 2 rooms for $99. Includes bath or hall. Call today!
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Every profession has its own insider terminology, and carpet cleaning is no exception. Let’s look at 12 terms you might encounter as you talk with your carpet cleaning professional.

Browning – The effect created when stains reappear because soil residue or old, dark-colored stains rise to the carpet surface.
Builder – Compounds added to cleaning solutions to soften water and boost cleaning effectiveness.
Clouding – The effect created when carpet is wetted and residue from past cleaning solutions rises to the surface, creating a cloudy effect.
Digester – An enzyme-based cleaner that breaks down or digests stains to make them easier to remove.
Fiber – The primary material used in the carpet pile. Fiber type is important because it determines cleaning methods and solutions. About 90% of carpeting is made with synthetic fibers like nylon, while roughly 10% consists of natural fibers like wool, bamboo or silk.
Grooming – Some cleaners use this term to describe the process of applying a pretreatment and working it into the carpet fibers with a grooming tool. Others use it to refer to the final step where a grooming tool is used to distribute final protective treatments and remove cleaning marks, fluff the pile and produce a smooth, even appearance.
Mat – Areas that have a crushed appearance because carpet fibers have been flattened and entangled by constant foot traffic or sustained heavy weights.
Nap – The direction in which carpet fibers are woven into the backing creates nap, which causes light to reflect differently when carpet is viewed from different angles. Carpet is laid with the nap running the same direction for an even, consistent appearance, and professionals often clean carpet “with the nap” to preserve its overall appearance.
Oxidizer – This class of cleaning product reacts with oxygen and is used to remove stains such as coffee, urine or those made by dark furniture. Oxidizers are effective on a variety of stains and most carpet fibers, but they can damage wool fibers and cause yellowing over time.
POG – This acronym refers to carpet-safe spotting agents formulated to remove paint, oil and grease (POG).
Reducer – This is a cleaning solution that eliminates or reduces oxygen levels in stains, making them easier to remove. Reducers are less likely to yellow, so they’re often used on wool carpet. They’re effective against a variety of colored stains, particularly those produced by foods, drinks and artificial food coloring.
Stripper – This insider term describes cleaning agents that reduce or strip oxygen levels from spots and stains, making them easier to remove or minimizing their appearance. Many professionals avoid this term, because customers find it confusing.
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