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Anthony Healy
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Have him in circles
93 people
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Have him in circles
93 people
Greg Elchert's profile photo
Mike Lemire's profile photo
Tim Nowak's profile photo
Mike “Wonho” Hong's profile photo
Denise Crawfort's profile photo
james warkdet's profile photo
Thomas Chan's profile photo
Nada Jovanovic's profile photo
Jesse Fontaine's profile photo
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Chuck has been extremely helpful time and again understanding to my need to be in and out of the service center quickly on different occasions. On one occasion, the time written down that I had to leave was 10:00, though it was misinterpreted as 1:00. I didn't notice this until it was close to 11:00, and I had an appointment I needed to get to. I needed to get my car back asap, and as soon as Chuck realized the service team misinterpreted the time need, he had my car pulled around immediately and did not charge anything for the oil change, saying "I can't give you back the time, but I can give you back the money." While this was the first time there had been an error in timing on Toyota's part, it was the way they dealt with the mistake that was so fair, and impressive. I honestly didn't expect anything in return for the honest mistake, but the effort to make amends and go the extra mile with respect to my schedule was above and beyond. I'll definitely return.
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Public - 2 years ago
reviewed 2 years ago
1 review
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