Why Google+ and Google places are terrible for small business in my humble opinion. I set up a places page to get reviews for my business because lots of people wanted to know how they could tell others about what I do.
Firstly it was a nightmare getting reviews on there. Better than Yelp but still bad. Then they decided to merge google+ and places, but not for people who had already got these acccounts. We just have to wait an un-specified amount of time (forever), now some of the genuine and heart felt reviews I got on my places site have just vanished due to Google algorithm and I have no way of getting them back. At least Yelp gives me the option of reviewing the reviews before callously delteing them! AVOID GOOGLE FOR BUSINESS! at least till they got their act sorted out. Maybe Face book is the answer :-(