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Verified local business
Better Business Bureau
Non-Profit Organization
Today 8:30 am – 4:30 pm
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8020 S Co Rd 5 #100 Fort Collins, CO 80528
8020 South County Road 5 #100USColoradoFort Collins80528
(800) 564-0371bbb.org
Non-Profit Organization, Business Management ConsultantToday 8:30 am – 4:30 pm
Monday 8:30 am – 4:30 pmTuesday 8:30 am – 4:30 pmWednesday 8:30 am – 4:30 pmThursday 8:30 am – 4:30 pmFriday 8:30 am – 4:30 pmSaturday ClosedSunday Closed
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jani born
2 months ago
hired Surface Masters (aka) Infinite Finishes - they resurface counter tops and guarantee it to look like granite. The first time they did it - was totally the wrong color - they came a second time - color was also not a good match, but the texture was lumpy and dull in some spots - did not even resemble granite - they oversprayed onto the floor, table and mirrors, slopped paint onto walls. I tried to get a hold of them - they would not respond - finally caught up to them at a home show. Rick came to look at the counter tops - said they looked even worse than I had told him - he took pictures, sent them the director of operations T Turner - no answer. I called Rick and apparently they have no intentions of resolving this matter.
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Annie Kastelein
6 months ago
Roberts Heating and Air called me and offered $47 dollar furnace inspection and "tune up". When the service mean arrived at my house, he told me I had 4 cracks in my heat exchanger and needed a new furnace. I asked him to give me an estimate and told him I would be getting some other estimates as well. The guy then told me my furnace was dangerous and "Red Tagged" the gas to my furnace, essentially shutting my heat off. I looked the company up on BBB, and saw another complaint about this company doing the EXACT same thing. I called another company, who came out and said there were not any cracks in the heat exchanger and turned my furnace back on. They did note some other problems with rust etc (that Roberts had also showed me) and I got a quote from them for a new furnace as well. It was over 33% less. I find the 'service' that Robert's gave completely unacceptable, and it appears they now have a track record for this kind of strong-arming of their customers. I did note that when the guy from Roberts wrote up service info, he switched from saying there 4 cracks to saying he saw possible failures in the heat exchanger. Needless to say, I was pretty much expecting the heat exchanger to fine. Mary Jane K
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Response from the owner - 6 months ago
BBB has reviewed your recent comments. You have the option to submit a customer review at http://www.bbb.org/wyoming-and-northern-colorado/Customer-Reviews/ for the company.
Connie Witman
9 months ago
Just want to thank John and Ken as well as his contractors and the great work and job that was completed on my house from the storm that hit us in July.... Thanks for everything!!! Jeff Witman
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Shelly Fish
a year ago
Randy from Millennium basements...started my basement close to three months ago..with a three week contract..I paid him 4,400 dollars up front to start...he came and framed it in...and left....showed up about once a week after that....with every excuse In the book...except...my dog ate my hammer.....an old take off from my dog ate my homework....We're still dealing with his issues...and its still not finished! At this point I've paid his subs..because he didn't.....and now he owes me about $600.00..He didn't read my cad design..that I paid for...in order to avoid any issues..therefore he had to redo walls...and....then quoted me without the soundproofing in the ceiling....which was included very clearly underlined in the design I gave him......then billed me later for 650.00..Don't ever hire this guy!!
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Holly Dye
10 months ago
The A Good Moving Company movers were absolutely a life saver for me and mother. We had 3 other moving companies completely fail us, and needed to be moved out of our 2 bedroom apartment in Greeley asap. I called them with absolutely no notice (on a sunday afternoon) and got an actual person, no machines, and was so friendly and said he could assemble a crew and be down from Fort Collins in an hour or so, give or take. He sent 2 great guys ( Justin and Sam) and a Jumbo truck, they arrived on time, were very professional, quick, careful, friendly, and focused gentleman. They were extremely hard workers who didn't slack off for even 1 minute, they didn't mess around or chit chat, just stayed extremely on point and did an incredible job. They are the only people I will call for moving help in the future and I will highly recommend them to anyone who needs help moving. Hire these guys and you will not regret it, thank you so much to A Good Moving Company and to Justin and Sam for being there to help us in our hour of need.
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teosha chavez
11 months ago
Hello my husband and I have been getting our truck serviced at TJ Automotive in Loveland, CO. But it got to the point where they weren't doing their job right we had a knocking noise in the engine they said it was the timing chain, thinking it was gonna get fixed the mechanic couldn't get the timing back on track just told us they couldn't find the problem they gave us the truck back, they told us that It was drivable but when we got the truck back it started misfiring didn't get far, the truck did a backfire and just stopped wouldn't start anymore, A friend that we know told us about another mechanic that they know took us there, they towed our truck to the shop called Elite Automotive on 1st Street in Loveland,CO.. They tested the engine, heads everything they said the whole engine was gone, TJ Automotive have done us wrong bad and our warranty for our truck has paid them to fixed the problems but never was fixed properly, been without a vehicle for 4 months now..n were not from here we don't know anybody no relatives we just want some help to resolve this issue that has come upon us.. I am asking for ur help please thank You Sincerely, T. Chavez
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Response from the owner - 10 months ago
You can file a dispute anytime by going to https://www.bbb.org/consumer-complaints/file-a-complaint/get-started. If you have any questions, please feel free to call us at 970-484-1348.
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Cheryl Stewart-Douglas
a year ago
We were approached by Peter Daley of 728 E. 2nd Ave. Durango, CO for asphalt crack sealing and surface coating recently. He was "in the area working for some neighbors", (we live west of Berthoud in a small subdivision), and he came to our door with an offer to do this work for $300.00 with a 2 year guarantee. We had been looking for someone to do this job for us, and had not had much luck (most likely due to the recent flooding), so we hired him. He had an employee come out to do the work, but it was not anywhere near what we expected. Many cracks were not sealed, and the surface sealing was very thin and inconsistent. When we called him about our concerns, he promised to come back the next morning "early"....yet when we called that day after he did not show up, he always moved the time to later in the day. Finally his employee arrived after dark when it was impossible to tell where the cracks were...and it was getting cold. This employee promised to return the next morning....but has never come back. DO NOT HIRE this person! We live west of Berthoud in a small subdivision) Be cautious!
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A Google User
3 years ago
This BBB has far worse service than most of the businesses they rate: Garbled and incomplete phone messages asking businesse to update information, but no information audible to do so, incorrect user names/ pass codes so you can't login to the website to update and in the meanwhile your "rating" by them is lower because of it! Hassles that waste management's time!!!!

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It's always exciting to get the first look at BBB Torch Awards student presentations. Today we're hearing from students in UNC’s Business Ethics class.
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BBB Accredited Charities will appreciate your support today on Colorado Gives Day. http://ow.ly/FaLcS
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In case you're thinking of putting a scooter under the Christmas tree, you better read this first http://ow.ly/FyNaA
A new study finds toy-related injuries increased over recent decades – at least if you include foot-powered scooters.
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BBB's Hannah is presenting In Pursuit of Ethics at Kelly Walsh High School in Casper, Wyo., over three days during which students will also be learning about the Cowboy Code of Ethics.
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Traveling for the Holidays? Don’t Forget to Do This Before You Go http://ow.ly/Fn0px
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Survey Scam Lures Shoppers with Free Gift Card http://ow.ly/GBmg6
Who couldn't use some extra cash this time of year? Don't let the promise of a free gift card fool you into taking a scam "survey." These fraudulent emails and
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Shipping Tips to Avoid Delivery Thieves http://ow.ly/FKanF
With the continued popularity and growth of online shopping, the USPS predicted that the agency will likely deliver more than 450 million packages to doorsteps
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Today is #CoGivesDay! Your BBB encourages you to consider BBB Accredited Charities as you make your year-end donations. http://ow.ly/FBJmV
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How do scammers in your community connect with you? http://ow.ly/FxWzI
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Are These 10 Dangerous Toys on Your Kid’s Christmas List? http://ow.ly/Fqw09
Toys are a joy for kids, especially during the holidays. But while toys are predominantly a source of happiness, some can actually pose a health hazard to child
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