Response from the owner - 3 years ago
As the manager of this practice, I am very concerned to hear of a patient who is unhappy about waiting too long. It would be really nice if this person were considerate enough to voice her concerns to us rather that placing innaccurate information online. I can honestly say that there has never been an occasion of any patient having to wait two hours in our office ever. This is a grave exaggeration. Also, if you do have a long wait, it is important to understand that it is not because the doctor is being inconsiderate of your time, but rather it is because she is taking care of an unforseen (and impossible to plan for) problem that someone else has. The most wonderful thing is, that if it is YOU who comes in with a melanoma that is found on your first appointment, you will not be told that you have to wait and reschedule. It will be removed before you walk out the door...and this is good medicine. It is impossible to plan for what every patient MIGHT have and so we intentionally schedule relatively long appointments. In general, you will have two to three times more time with the doctor in our office than you will at the average dermatologist's office nationwide...and this is based on actual fact. You will get very good and thorough care. We hope that our patients will appreciate that when they do have to wait, it is because of an unforseen problem that someone else has and that they could be the next one with the problem and they will get the same benefit and care if that is the case.