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The Cheesecake Factory
American Restaurant$$
Today 11:00 AM – 12:30 AM
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Saint Louis Galleria 1062 St Louis Galleria St St. Louis, MO 63117
1062 Saint Louis Galleria StreetUSMissouriSt. Louis63117
$$American Restaurant, Dessert Restaurant
American Restaurant
Dessert Restaurant
Takeout Restaurant
Today 11:00 AM – 12:30 AM
Friday 11:00 AM – 12:30 AMSaturday 10:30 AM – 12:30 AMSunday 10:00 AM – 11:00 PMMonday 11:00 AM – 11:00 PMTuesday 11:00 AM – 11:00 PMWednesday 11:00 AM – 11:00 PMThursday 11:00 AM – 11:00 PM
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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Review Summary
75 reviews
5 star
30 reviews
4 star
21 reviews
3 star
7 reviews
2 star
5 reviews
1 star
12 reviews
American chain restaurant offering sizable portions from a vast menu including signature cheesecake- Google
"The cheesecake is also very good, but not like grandma makes it."
"The Chicken Piccata never disappoints."
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Myra Banks
2 months ago
The hostess had very poor customer service. We asked for the patio for 8 ppl, said we could not sit outside, never gave a reason. Found out later it was closed for matience.. We stayed but she never put us on the books to dine in. After we asked her she got a very bad attitude with us. The manager said she did not see our name then lies and said she looked in the wrong place. We continued to wait. An hour and a half went by. The MANAGER said a group was leaving and it would be about 15 more minutes. We asked the hostess again she turned her back and began to talk to her Co workers. We asked for the manager, a new one showed up and had no ideal what was going on. We saw available seats and wanted to know why we had not been set. The hostess took it upon herself to take our name off the book. Mike the manager waited on us, great service from him. He offered several appetizers, and the food was really good The hostess from the hood should find another job. General Manager will receive a letter for her act of poor unconciderate customer service. She refused to sing happy birthday with the other workers, but she sung right next to us for another party. I would take the drive to Chesterfield next time. Mike saved the day, but it did not make up for getting my daughter upset on her birthday.
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Lucy Moorman
3 weeks ago
Got a carryout today and was disappointed. While I waited about 15 minutes (it was 1:30 and they weren't that busy) for the food, I was enjoying the ambience with friendly efficient employees and beautiful deserts staring at me from the case. However, when I got home and ate the food, yuk! For $13 the "light" pasta dish I ordered was undercooked pasta with about 5 pieces of chicken, two of which were half gristle, hardly any fresh basil, and a tiny amount of tomato sauce. Bland and yucky, I expect more from the Cheesecake Factory. Disappointed.
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Jonathan Schonert
a week ago
One of my favorite places to eat in the mall when we bring our kids. The staff is always very quick and responsive and we are in and out usually in 30 minutes.
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Joshua Dersch
a week ago
Good food and excellent cheesecase
danyale griffin
2 months ago
* I was told 20-30, I was on my phone and I didn't realize I actually waited over an hour. * It was very crowded. * Yes it is expensive but if you are spending $15 or more your toes should curl with every bite. * My waitress was a wolve in lamb clothing she suggested the chicken and shrimp jambalaya ( I don't recommend it) , but I didn't like it because it was bland and She sat and told me A BALD FACE LIE that she would basically have to call the manager to make changes. I should have just got up and left because at that time everyone had just got their food. I just asked for a different sauce and to change to another pasta would be an up charge (ANOTHER LIE). In the meantime i just asked for to go boxes and come to find out when I got home they were close and I had the SAME bland JAMBALAYA PASTA I left with. * I will only go get cheesecake. I only went and stayed because it was my daughter's birthday and she has never been before. Look I know people that work in restaurants. Fyi if you piss them off and you send that food back in that kitchen just think twice about it before you eat that food. If you didn't pray over your food you just might want to (Not everyone is that evil, but i am just saying)
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Bryson Cole
6 months ago
Horrible customer service. Called the day before we were supposed to have a large party eating there they told us that we could call ahead to be seated at 7pm. However, when I called an hour before our actual eating time that day, they told me that we could Not call ahead for parties larger than 6 only parties less than six could call ahead to be put in line . Spoke to the manager (not who i spoke to the day before) who would not make an exception for our large party. Had to arrive early to get on the list. Who allows a call ahead for a party of two?!? You would think it would be preferred to have larger parties call ahead. Oh well - here goes your bad review.
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Joe Bauers
8 months ago
If you enjoy burnt entre'es, stale bread, sugar packet rationing and unsanitary seats/ table-tops/ silverware/ beverage glasses, you will lOve this location. If not, make the drive to the Chesterfield Mall location. (METRO link doesn't go that far, yet.) The word "hate" doesn't apply, but, this location definitely deserves 1 star, or less. You'd be far better-off to drive 5 blocks, to Schnuck's, and get a deli sandwich, than to eat at this location. BllEch!
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Felicia Daniel
4 months ago
So many choices of cheesecake also so many choices of great food love the strawberry cheesecake!


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