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Five Guys Burgers and Fries
Fast Food Restaurant$
Today 10:30 AM – 11:00 PM
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Hazel Dell Crossing 310 NE 78th St Vancouver, WA 98665
310 Northeast 78th StreetUSWashingtonVancouver98665
$Fast Food Restaurant, American Restaurant
Fast Food Restaurant
American Restaurant
Takeout Restaurant
Today 10:30 AM – 11:00 PM
Tuesday 10:30 AM – 11:00 PMWednesday 10:30 AM – 11:00 PMThursday 10:30 AM – 11:00 PMFriday 10:30 AM – 11:00 PMSaturday 10:30 AM – 11:00 PMSunday 10:30 AM – 11:00 PMMonday 10:30 AM – 11:00 PM
Five Guys is an award winning fast casual restaurant chain focused on hamburgers, hot dogs, and french fries.
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Review Summary
60 reviews
5 star
22 reviews
4 star
15 reviews
3 star
13 reviews
2 star
3 reviews
1 star
6 reviews
Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.- Google
"I can get grilled mushrooms and jalapeños if I want them, no problem!"
"Personally i LOVE peanut butter on my burger."
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All reviews
Isaac Wilson
in the last week
My opinion? Best burger available. Every single ingredient is fresh and prepared when you order it! And tastes better than 99% of other burger joints out there! My only complaint is that the temp is usually 5 degrees colder here than other restaurants.
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Chris Angvick
a month ago
Good food all local whiten 50 miles of store. My kids like because they git to through there peanut shells on the floor. Very clean and descant prices.
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Tom Danowski
7 months ago
Five Guys is serious quality. There is literally now here like it. They do not freeze any of their food. I'm not kidding they don't even have a freezer in the back. That is HUGE!. They even roll their own patties every morning. What? This is not fast food. This is a restaurant at fast food prices.
Joey Gib
11 months ago
I eat here all the time and I always call in to order before I come in. they always answer the phone and are very polite. I dont know what Laura (below) is talking about. she obviously has a personal problem. I am thankfull for the service at this hazel dell restaurant and absolutley love their burgers.
Kelsey Johnsen
4 months ago
The burgers here are good. However i have only found one employee who will actually give customer service. Cynthia is amazing and i now call to see if she is working, as she is the only one who actually attempts to please the customer (and talks like a human being to me). So here is my complaint. In any food establishment i have ever gone they can make exceptions and if they have what i am asking for at their place i have never received an answer as stuck up and snooty as i do at 5 guys. They have peanut butter on the menu for shakes. Personally i LOVE peanut butter on my burger. Apparently "it is not the five guys way". They refuse to put it on my burger. They will give it to me on the side (i am accepting of this when it is to deal with cross contamination, but considering the peanut shells on the floor how can you claim cross contamination). They will charge me for it on the side (couldn't care less about the charge). They refuse to put it on the burger. Why? I guess because it is outside the box? If i could even get a decent answer i would be more accepting. But refusal to put a topping on my burger because your company is too good for it? Maybe you aren't good enough....personally i have worked in many kitchens. If i have to take a burger apart to put a topping on it i would prefer to make the whole thing myself. It will not be a falling apart mess if it is made with all the toppings to begin with. Rather than half making me a burger. I mean 2 times this has been denied. Once i went with it (and learned how messy this becomes), the second time i walked out. You want to charge me for a topping that is a free mix in, and then you don't want to apply it? I mean come on, when the burger is open it is not that difficult....anyways if this company prefers to snob peanut butter i will not spend my money, which seems counterintuitive with them being a business and all, but perhaps they find it more fulfilling to make things their way and tell customers to beat it if they don't like it. Apparently, the only conclusion i can come to is that a swipe of peanut butter means more to this company than $20.57 plus tax and whatever they choose to charge for the peanut butter (lost both my boyfriend and i when we walked out). And actually double that because when we were going to go yesterday but i called and it was the moral over money crew so i didn't even bother. Sorry but i am paying you to make my life easier. If you choose to make it more difficult then i cannot justify spending my money at your establishment. And considering this is the first i have encountered this difficulty in 15 years of asking for peanut butter on my burger, something tells me this is not my problem. I have even brought peanut butter in to a place i knew didn't have it, and they took it in back and brought out a burger with it on it...5 guys has it but won't use it? This is not cake! I should be allowed to have my peanut butter burger and eat it too!
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Response from the owner - 4 months ago
Hi Kelsey: We truly appreciate you sharing your concern with us. We have taken the liberty of forwarding your thoughts and suggestions to our Operations/Training teams, so we can possibly update our toppings menu to include Milkshake mix-ins. Please understand that the milkshake menu is new and we are absolutely still working some of the kinks out.
Steven Jacobson
a month ago
Five guys gets five stars! Always an amazing burger, never fails. Hands down best burger under $10
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Laura Francis
a year ago
The general manager Jeff, apparently has no focus on customer satisfaction, or training his employees to make correct burgers, or answer phones, or give correct information. They are however, trained to never bother him when he is "in a meeting" and an unhappy customer is waiting. Their menu has only 3 items on it: burger, fries, and hot dogs. If your menu only consists of three items, it's a really good idea to make the food correctly.And if you make a mistake, fix it. That means answering the phone when it rings, that means giving correct information, and that means dealing with customers in a polite manner. Jeff failed at all of these things. This area in Hazel Dell isn't exactly a food desert. There are many other options, with better managers, and lower prices. We will not be going back.
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Response from the owner - a year ago
Hi Laura-I'm sorry to hear about your recent experience. That's certainly not what we expect and would like to try to fix this! In order for us to look into what happened, could you please give us more information by filling out our online form at: or by calling us directly at 866-345-GUYS (4897). This way your comments will be sent to the store and its management.
Ryan Santos
10 months ago
Burgers and fries. Like it says on the sign out front. Free peanuts. It's absolutely amazing what some people will complain about.


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